Lead Product Designer

San Francisco
Product
Full-time
A BIT ABOUT US
Lever was founded seven years ago to tackle the most strategic challenge that companies face: how to recruit and hire top talent. We’re building the next generation of hiring software that companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Eventbrite rely on to grow their teams. We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale.

We’re extraordinarily proud of the company we’ve built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever’s biggest competitive advantage and we’ll continue investing in our “Leveroos” and people-first culture.  

THE CHALLENGE
Design is one of Lever’s core competencies (we teach every employee design thinking principles during their first week) and as a Lead Product Designer on the team, you’ll lead the way. We believe that bringing well-designed user experiences to the workplace will be the key to displacing the stale and broken status-quo of enterprise software. Built from the ground-up with user-centered design methodology and principles, Lever is the only hiring software that is mobilizing entire companies such as Netflix, Eventbrite, and Cirque du Soleil to effortlessly collaborate on hiring.  As a Lead Product Designer, you will leverage your experience to tackle design challenges across the board. This role is a part of the Product Leadership team. You will play a key part of Lever’s design team as equal parts individual contributor driving design for a project team as well as supporting people management functions of junior designers. The Lead Designer will also support further developing the design team as well as scale design processes to suit our growing organization.

THE OPPORTUNITY
We’re building a world-class, product-first organization and assembling the right team to begin scaling aggressively. This is an opportunity for someone who wants to be part of something impactful and transformative, and will play a critical role in driving Lever’s success. This is also the perfect fit for someone who craves leading design projects that range from feature improvements or additions to explorations with high ambiguity that demand innovation.

THE TEAM
Our Design team is a small, but mighty, group of generalists who have a breadth of skill sets and experiences to learn from. The team is exceptionally collaborative, thoughtful, and passionate about user-centered design. You’ll work with this team to design based on principles and insights, joining our mission to help the world hire with conviction and connect talent to meaningful work.

Learn more about design at Lever from the members of the team.

THE SKILL SET

    • Prior management or team lead experience
    • Exposure implementing and improving upon design best practices within the organization
    • Breadth of experience in the product development process, from problem definition to detailed UI and visual design with an emphasis on user research and interaction design
    • Several years of experience collaborating with designers, PMs, engineers, and cross-functionally partnering with teams across the company
    • Proficiency in iterating at low-fidelity with sketches and wireframes of workflows and in translating those into high-fidelity using tools like Sketch or Figma
    • Recent experience designing digital products and systems and have helped ship products, ideally in the SaaS/B2B space 
    • Clear communicator of design work and of rationale behind it that is backed up with user research or data
    • Self starter who can work through ambiguity

WITHIN 3 MONTHS YOU'LL

    • Attend and graduate from our company-wide onboarding Ramp Camp where you will learn about Lever’s  business, product, vision and team and gain an understanding about how your role fits in to Lever's broader organization. 
    • Get to know the processes, tools, and systems the design team usesHave one-on-ones with members of design, engineering, and product teams to learn how design fits into the product-development process
    • Participate in weekly design reviews and give feedback on other team members’ in-progress work 
    • Deeply understand our users and their needs through participating in user research.
    • You’ll go on-site and talk directly with recruiters, coordinators, and hiring managers to learn about the challenges they face
    • Learn about the customer journey by observing sales and customer success interactions.
    • You’ll become familiar with the personas in the buying process and that use the product, and what their backgrounds and needs are
    • Design, launch, and measure the impact of an improvement to an existing feature.
    • You’ll understand the current state of the functionality and the unmet need; explore ways to iterate and build on what is there; and converge on the best solution given what you’ve learned

WITHIN 6 MONTHS YOU'LL

    • Know every corner of our app. You’ll get a sense of our strengths and identify opportunities for improvement
    • Manage and mentor team members to help develop design, professional, and interpersonal skills
    • Support and guide product designers as they build features
    • Research, design, and launch a product feature from start to end as the primary design owner.
    • You will lead and execute the design phase and partner with product and engineering to ensure that the right MVP is built and launched.
    • Collaborate with marketing to translate design insights into compelling product marketing in the form of naming, sales training, feature announcements, blog posts, etc.
    • With product, report on the outcomes of one of your product launches to the product team. You will discuss how well goals and hypotheses were met, and what learnings to use in the next iteration.
    • Participate in the hiring process actively engaging in the growth and scaling of the design team

WITHIN 12 MONTHS YOU'LL

    • Own and drive the definition and design of a major R&D product initiative.
    • Translate company vision and product strategy into high-confidence and innovative new product development
    • Be able to advocate/defend the design view of what is right to others in the organization—even if it comes to conflict/disagreement with CEO—with professionalism, maturity, and a balanced, holistic view of any competing viewpoints
    • Proactively identify and unblock knowledge sharing and communication challenges to unlock a scalable design organization
    • Educate, mentor and train team members across the entire company on design methodology and philosophy
    • Attend an external industry event where you will evangelize Lever’s product, mission, and design cultureFacilitate discussions on product vision and strategy
IS THIS ROLE NOT AN EXACT FIT? 
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THE LEVER STORY
Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have raised $73 million. As the applicant tracking system of choice for Netflix, Eventbrite, ClearSlide, change.org, and thousands more leading companies, Lever means you hire the best by hiring together.

Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion. 

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