Team Leader
Austin, TX
Customer Success – Customer Success Team /
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Have you ever dreamt of working in an IT company? Where your colleagues will always get your 9gag jokes. Where staying late at work just to have a match of Counter-Strike with co-workers is completely understandable and appreciated. Where we assist our users and always leave them satisfied. Ka-ching! This is who we are – the customer Success team. The team that has fun, performs and learns together. And just to let you know – it is not all about a piece of paper with ‘Diploma’ written on it. It is about you!
What You Will Do
- Leading, coaching, training and motivating your team;
- Oversee day-to-day operations;
- Ensure team objectives are successfully achieved;
- Review, monitor progress and provide feedback regarding employee performance;
- Conduct monthly one on one meetings.
What We Expect
- Experience in leading a team;
- Expertise in supporting customers and building a flawless customers' experience;
- Leading by example;
- Great communication, leadership & change management capabilities;
- Proactivity & doer's mindset;
- Flexibility to work early/late shifts.
What We Offer
- Great conditions for work - flexible hours, separate workspaces for teams, no unnecessary distractions;
- Top-notch technologies and tools to work on world-renowned products;
- Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, basketball, air hockey, ps4, sleeping room, and more;
- Professional in-house physiotherapist who will help you take care of your health;
- Always fully stocked kitchen to fuel your productivity;
- Professional growth opportunities (training courses of your choice, books, global conferences, business trips, etc.);
- Awesome team. Seriously - the best! We do regular internal events, knowledge sharing talks, team retreats & workation trips like nobody else;
- Gross salary starting at 1300 EUR/month + bonuses!
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