Customer Success Manager (Hybrid)

San Francisco, CA
Customer Success – Customer Enablement /
Full Time /
Hybrid
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PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.

Lever was founded ten years ago to tackle the most strategic challenge that companies face: how to recruit and hire top talent. We’re building the next generation of hiring software that companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify rely on to grow their teams. We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale. We’re extraordinarily proud of the company we’ve built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever’s biggest competitive advantage and we’ll continue investing in our “Leveroos” and people-first culture. 

Responsibilities

    • Design Embedded Firmware, Application Examples and a Proof-of-Concept solutions.
    • Develop reference designs in cooperation with Partners and Independent Design Houses.
    • Create and present training material targeting embedded applications and solutions.
    • Ensure customer satisfaction by providing outstanding support and guidance.
    • Contribute to the development of documentation such as Application Notes, Quick Start Guides and User Manuals.
    • Assist marketing with setting up demos and presentation.
    • Work with the Documentation team to review and update Datasheets and Technical Reference Manuals.

Requirements

    • BSc degree in Electrical Engineering or Computer Science.
    • Experience of developing firmware and/or software for embedded products
    • Experience with IoT edge devices a plus.
    • Experience in developing device drivers and software for analog peripherals and communication interfaces such as SPI, I2C, USB and Ethernet a plus.
    • Good understanding of Operating Systems Real Time Operating Systems concepts and the use of Linux as embedded operating system.
    • Proficient in C and/or C++ programming with best engineering and software development practices.
    • Understanding of RISC architecture; ARM micro-controller architecture is a plus.
    • Understanding of processor startup code, BSP, board bring up and debugging is a plus.
    • Experience with oscilloscopes, logic analyzers and other standard lab equipment a plus.
    • Excellent interpersonal communication skills and proactive, can-do attitude.
THE LEVER STORY
Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have reached our Series D, raising more than $120 million. As the applicant tracking system of choice for Netflix, Atlassian, KPMG, and McGraw-Hill Education, and thousands more leading companies, Lever means you hire the best by hiring together.
 
Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion. 
 
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