Senior Research Consultant
Remote-US
Delivery Operations – Research /
Full Time /
Remote
ENDAVA AT A GLANCE
We are a global public technology company with over 23 years of experience working with some of the biggest global names in payments, banking, financial services, insurance, media, technology, and more. Through Digital Evolution, Agile Transformation, and Automation solutions, Endava helps its clients be more engaging, responsive, and efficient by supporting them from ideation to production. We exist to create an environment and a culture that breeds success by caring for our customers as individuals and enabling our people to be the best that they can be.
Endava has 11,742 employees, as of March 31, 2023, located in close to client locations in Australia, Austria, Canada, Denmark, Germany, Ireland, Netherlands, Singapore, Switzerland, United Arab Emirates, the United Kingdom, and the United States, and nearshore delivery centers in the European Union: Bulgaria, Croatia, Poland, Romania, and Slovenia; Central European Countries: Bosnia & Herzegovina, Moldova, North Macedonia, and Serbia; Latin America: Argentina, Colombia, Mexico, and Uruguay; Asia Pacific: Malaysia and Vietnam.
Not only are we committed to nurturing long-term customer relationships, Endava recognizes the importance of providing rewarding and challenging careers for our people and, by doing so, we have established ourselves as a great place to work. At Endava we value career growth and expansion. You will have various opportunities to grow into the career you desire. We offer mentorship programs and multiple career tracks to help you achieve your personal and professional goals.
WHAT ARE WE LOOKING FOR?
Our Endava family is growing! We are seeking a Senior Research Consultant to join our Research Team. As a Senior Research Consultant at Endava, you will have a minimum 5 years of experience with a strong understanding of UX research, market research, quantitative research, qualitative research, and complex statistical analysis.
At Endava, our Research Team is uniquely positioned at the intersection of human needs, technological solutions, and market dynamics. As we endeavor to understand the myriad facets of user behaviors and their broader market context, our researchers grapple with multifaceted questions. Their insights decode the delicate balance between technology, societal values, and commercial aspirations. This role beckons forward-thinkers intent on harmonizing product design, user experience, and market strategy.
Responsibilities:
- Engage closely with various teams to pinpoint key research areas, unearthing opportunities, and potential pitfalls.
- Vigorously champion the user, ensuring their experiences and needs are consistently echoed in our offerings.
- Expertly identify consumer needs through rigorous qualitative and quantitative research.
- Conduct thorough market sizing and segmentation to understand potential opportunities and competitive landscapes.
- Design and perform usability tests, such as A/B testing, tree testing, and user flow analysis.
- Execute primary research via diverse methodologies, including surveys, interviews, field studies, and more.
- Leverage tools like Qualtrics, Maze, and Useberry for comprehensive UX insights.
- Self-manage research initiatives in dynamic environments, always prioritizing impactful insights.
- Transform intricate research data into actionable, digestible, and compelling narratives.
Required Skills & Qualifications:
- Bachelor’s Degree with 10+ years of relevant experience, Master’s degree with 8+ years, or PhD with 5+ years.
- Solid proficiency in tools like R, SQL, STATA, SPSS, or equivalent.
- Expertise in survey design, usability testing techniques, and user flows.
- Proven experience in market sizing, segmentation, and consumer need identification.
- Comfort with statistical methodologies, such as Regressions, ANOVA, and T-Tests.
- Demonstrable experience in hands-on primary research and strategic insight development.
Preferred Skills:
- Degree in areas like Human-Computer Interaction, Psychology, Sociology, Economics, Media Studies, or a closely related field.
- Prior exposure to consumer products, insights, or product development.
- Familiarity with modern UX tools and platforms.
- Previous experience in technology, business writing, and market analysis.
Endava Benefits:
We have a great Benefits Package!
-Opportunity to work in an exciting and growing high-tech Global Organization
-Career Development opportunities
-Work/Life balance is the heart of culture
-Like to Travel? Great! We have over 51 offices in 49 cities, within 24 different countries
-Endava provides competitive full salary packages
-Personal and Professional growth with continued training opportunities
-Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
-Flexible Spending Accounts (Medical, Transit, and Dependent Care)
-Employer Paid Life Insurance and AD&D Coverages
-Health Savings account paired with our low-cost High Deductible Medical Plan
-401(k) Retirement plan with employer match and no vesting schedule
-Need incentives to stay healthy? We offer Wellness Benefits & Gym reimbursements
-Employee Assistance Programs
-Wellness Benefit
This position is available to candidates who reside in the following US States: AZ, CT, DE, FL, GA, IA, IL, IN, LA, MA, MD, ME, MI, MN, MO, NC, NE, NJ, NV, OH, OK, OR, PA, SC, TN, TX, and VA. Pay ranges available upon request. Exact compensation for each role varies based on many factors including (but not limited to) geographic location, candidate experience, and skills.
We are an equal opportunity employer and are committed to a diverse workforce. We are committed to a policy of equal employment and will not discriminate against an applicant based on their age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, people with physical or mental disabilities, pregnancy or any other category protected under the laws we operate under.
