Solutions Engineer

Raleigh/Durham, Salt Lake City
Engineering – JupiterOne
Full-time
JupiterOne (https://jupiterone.com) helps insanely great companies achieve, maintain, and operationalize security and compliance. As a LifeOmic company, we enjoy a culture of excellence among an accomplished group of executive leaders, scientists, engineers, and sales and customer engagement professionals. This is an opportunity to join a fully funded early stage startup with incredible prospects for growth: corporate, financial, and personal.

We're looking for people who have experience in software development, sales engineering, and the information security industry who want to focus their energy on helping current and prospective customers succeed with JupiterOne.

This is a customer focused role to be filled by a person who contributes to pre-sales engagements, onboarding, and ongoing solutions development, writing JavaScript between customer engagements and when custom solutions require it. A lot of your work will be published on the Internet / as open source, so we'll be counting on your coding and communication skills. The sales and development teams will be right there with you as we work together to build JupiterOne.

Candidates that will fit best (not in order of priority):

    • Care about a customer getting as much value as possible out of software
    • Are willing and able to read and write code to help customers achieve their goals
    • Find value in improving documentation and automating everything
    • Want to tie their compensation in some part to growing the customer base
    • Understand the importance of visibility for information security operations
    • Have experience communicating across customer and development team boundaries
    • Communicate clearly in both written and verbal forms
    • Are prepared for occasional customer requests outside normal business hours

Additional considerations:

    • Experience working in Agile team environments building and maintaining commercial software
    • Experience with cloud/IT security (AWS, Azure, GCP)
    • Experience with one or more security compliance frameworks (PCI DSS, HIPAA, SOC II, FedRAMP, etc.)
    • Experience working with open source projects (reporting bugs, submitting fixes, managing projects)
    • Experience in a customer support role