Solutions Engineer (Remote)

Toronto, Ontario
Internal – Engineering /
Full Time /
Remote
About us

Founded in 2022, Lightci is a full-service product design and development consulting partner. We help businesses of all sizes build software, digitally transform, leverage data, and create world-class engineering functions.

Visit lightci.com to learn more.

Role Mission

The Solutions Engineer will act as the primary liaison between our clients and internal engineering teams. This role requires a blend of in-depth  technical expertise and project management skills to ensure the successful delivery of projects, from inception to completion. The ideal candidate will have a strong engineering background, excellent communication skills, and a proven track record of managing complex projects.

Deliverables

    • Serve as the main point of contact for clients, ensuring clear communication and understanding of their needs and expectations
    • Build and maintain strong, long-term relationships with clients and conduct regular meetings to discuss project status, issues, and solutions
    • Lead project planning sessions, defining project scope, goals, and deliverables
    • Develop and manage detailed project schedules and work plans, coordinating with cross-functional teams to ensure all project aspects are aligned and deadlines are met
    • Monitor project progress and make necessary adjustments to ensure successful completion
    • Understand and communicate complex technical concepts to non-technical stakeholders, ensuring technical solutions meet client requirements
    • Identify potential risks and develop mitigation strategies, proactively resolving project issues and addressing client concerns promptly

About you

    • 5+ years of experience in a technical project management/solutions engineer role
    • 3+ experience in software engineering, with up-to-date knowledge of current tech stacks
    • A high bar for code quality and an unparalleled commitment to customer satisfaction
    • Strong understanding of project management methodologies and tools
    • Excellent communication, interpersonal, and organizational skills
    • Proven ability to manage multiple projects simultaneously and work effectively in a fast-paced environment
    • You thrive in a fast-paced environment, you’re effective in finding quick solutions, you’re data driven, and you have a do-what-it-takes attitude
    • You’re product-minded, understanding implications if changes to code or features
    • Bachelor’s degree in Engineering, Computer Science, or related field

Nice to have

    • Recent experience in consulting
    • Experience in EdTech, FinTech, Telco, and/or the AI space
    • PMP or other relevant project management certification is a plus

Perks & Benefits

    • 100% fully remote work (anywhere in North America)
    • Flexible hours
    • Competitive compensation package
    • Bonus or commission [depending on your role]
    • Excellent benefits package
    • Generous RRSP [or] 401k matching program
    • Unlimited vacation
    • Quarterly/Yearly team ‘offsite’ events
At Lightci, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diverse perspectives drive innovation and enrich our work environment. We welcome applicants of all backgrounds, experiences, and identities to join our team. By embracing a culture of inclusivity, we aim to create a space where every individual feels valued, respected, and empowered to contribute their best. Join us in our journey to create a more equitable future for all.

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