Sales Commission Analyst
Kansas City, Missouri / Austin, Texas / Chaska, MN / Chicago, Illinois / Dallas, Texas / Des Moines, Iowa / Phoenix, Arizona / Raleigh, North Carolina / St Louis, MO / Omaha, Nebraska
Sales Operations /
Full Time /
Hybrid
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
The Sales Commission Analyst will lead sales commissions and partner commissions end-to-end. Includes commissions tool development, calculating sales and partner commissions payments, and communicating payment information to Sales & Channel Partners. Establishes business processes and best practices to ensure commission data integrity and calculations are accurate and comply with Sales Compensation Plans or Partner Agreements.
Responsibilities:
- Maintain and audit information needed to track sales revenue/eligible billings and commissions to sales and eligible channel partners.
- Gather data and prepare commission calculations, reports, uploads, and data files.
- Audit commission and payment files, identify and resolve data integrity issues, and implement best practices.
- Implement system and data changes to resolve integrity issues.
- Establish policy and process for documentation and monthly administration in compliance with internal/external controls.
- Develop, maintain, and improve reporting to track data effectively.
- Resolve complex reconciliation issues.
- Serve as point of contact for all commission-related questions and escalations, including communication of resolutions.
- Collaborate with Managed Services Provider (MSP) and coordinate with VP of Sales Operations.
- Maintain and update complex logic in systems (e.g., CaptivateIQ) to accommodate data and system changes.
- Identify and eliminate system programming defects.
- Evaluate and improve best practices and document necessary system configurations.
- Lead business conversations on compensation plan development and provide analysis on metric impacts.
- Manage changes to Sales Compensation Plans and Partner Agreements in systems and tools.
- Act as Subject Matter Expert for auditors and consultants.
- Determine methods and procedures for new assignments.
- Provide guidance and training to new team members.
- Mentor others and serve as escalation point to ensure team redundancy.
Experience:
- Bachelor’s degree in Accounting, Finance, Business, or a related field required.
- Requires 3–5 years of related work experience in commissions, sales operations, and/or payroll processing.
- High school diploma or equivalent required.
- Experience may substitute for education at a rate of 3 years of experience to 1 year of education (at the manager’s discretion).
- A combination of education and experience may be used.
- Demonstrated proficiency in Microsoft Office Suite.
- Advanced proficiency in Excel, including writing and applying formulas.
- Advanced knowledge of commissions processing tools and systems (e.g., Oracle, Callidus, SAP, CaptivateIQ).
- Advanced analytical skills.
- Good logic and math skills.
- Experience functioning independently and leading informally or through mentoring.
- Strong attention to detail and time management skills.
- Effective verbal, written, and presentation communication skills.
- Ability to foresee and lead through change.
- Proven ability to proactively identify and resolve issues.
- Demonstrated ability to drive process improvement and challenge the status quo
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
