General Manager - Australia

Sydney, Australia
Operations – Local Operations
Lime is a smart-mobility provider that offers cities an array of mobility products including Lime-E e-assist bicycles and Lime-S electric scooters. Lime aims to revolutionize mobility in cities and campuses by empowering residents with cleaner, more efficient, and affordable transportation options that improve urban sustainability.

We are looking for a General Manager with a passion for innovation, a knack for problem solving along with the ability to thrive in ambiguity while creating world-class customer experiences. In this critical strategic leadership role, you will be responsible for overall market performance and growth. Our General Managers are creative, big-picture individuals who are accountable for their own P&L and team. This includes not only financial management but also team leadership across functions (including government relations, partnerships, operations and local marketing).

In this role, you will not only ensure operational excellence, but will also have your finger on the local market pulse, identifying new opportunities for growth as well as building and maintaining critical partnerships.

Location open to Sydney, Brisbane and Melbourne.

What You’ll Do

    • Be an owner. Build and implement the market growth strategy across operations, marketing, recruiting, business development, PR, policy, communications, and much more with the full support of Headquarters in San Francisco
    • Build a high performing team. Define and execute hiring needs, and train new team members
    • Manage performance. Track and report important supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results
    • Drive results. Forecast and set goals for your market on a quarterly basis. Create an environment of experimentation, analytical thinking and precision in execution to hit those goals
    • Share information. Collaborate with a diverse group from across Lime to ensure timely resolutions, quality control, and process feedback. Synthesize feedback and recommendations to central operations, business, product and engineering teams
    • Represent the Company. As acting CEO of your market, you will meet with local officials, business owners and customers as a representative of Lime
    • Be a culture carrier. Create a fun, inclusive, and safe workplace

About You

    • B.A/B.S required; MBA preferred
    • 7+ years success leading a team of operations, finance, or business professionals, or equivalent role, ideally in a startup or other fast-changing environment
    • Excellent communicator capable of motivating a team, working across a large organization, and liaising with external partners as needed
    • Analytical mindset with a strong understanding of real-time marketplaces (supply and demand economics)Experience solving complex problems, exercising good judgement in decision-making, and navigating ambiguous environments
    • Ability to simplify difficult problems into actionable and solvable tasks
    • Data-driven by nature, strong attention to detail, and obsessed with process improvement
    • Comfortable learning and adapting to new concepts and using new tools
    • Self-motivated, energetic and driven individual with the ability to learn new skills and grow with the role

What We Offer

    • Opportunity to revolutionize transportation in your hometown with the leader in urban mobility solutions
    • A position that offers a variety of career and resume building experiences with the fastest growing startup of 2018
    • Scale with a rapidly growing organization, with tons of opportunity for growth
    • Play a role in the transformation of urban mobility and sustainability
    • Work with a team of fun and motivated individuals
    • Competitive salary and benefits
We here at Lime strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Lime is an Equal Opportunity Employer.