Deployment Manager
Seattle, WA
Fleet Management – Fleet Operations /
full-time /
Hybrid
WHO WE ARE
Lindblad Expeditions is a true pioneer in Expedition Travel. From taking the first citizen explorers to Antarctica in 1966, opening the Galapagos and Easter Island to tourism in 1967, leading the first tourist expedition through the Northwest Passage in 1984, and launching our innovative partnership with National Geographic in 2004, we're now taking almost 30,000 guests a year to some of the world’s most remote and pristine locations on our fleet of 21 ships, and are committed to ensuring our guests experience the “Exhilaration of Discovery”.
ROLE OVERVIEW
At Lindblad, the Deployment Manager is instrumental in the strategic planning and execution of fleet deployment for our global cruise line. This dynamic role encompasses the development and optimization of ship deployment strategies, product offerings, and voyage lengths, all aimed at maximizing profitability, enhancing guest satisfaction, and ensuring operational efficiency. The Deployment Manager will collaborate closely with teams across expedition development, revenue management, marine operations, port operations, and marketing to drive success.
KEY RESPONSIBILITIES
- Strategic Development Spearhead the formulation and implementation of long-term fleet deployment strategies that align with the company’s vision and objectives.
- Market Analysis: Conduct thorough analyses of global cruise markets to identify new deployment opportunities and emerging travel destinations that align with guest preferences.
- Performance Optimization: Evaluate ship-specific performance metrics and recommend strategic deployment adjustments to maximize revenue and enhance occupancy rates.
- Operational Coordination: Collaborate with marine operations to ensure navigational feasibility and adherence to all regulatory requirements, ensuring seamless operations.
- Proposal Development: Prepare and present comprehensive deployment proposals to senior leadership for evaluation and approval, backed by data-driven insights.
- Strategic Decision Support: Provide analytical support for strategic decision-making through forecasting models, market research, and performance analysis.
- Performance Monitoring: Continuously monitor existing deployments, identifying opportunities for revenue maximization through strategic redeployments and operational enhancements.
- Industry Trends Analysis: Stay informed on competitor deployments and industry trends to refine and inform deployment strategies effectively.
- Financial Systems Management: Oversee the management of internal planning tools and systems used for financial modeling, collaborating closely with the finance team.
- Regulatory Navigation: Partner with legal and compliance teams to adeptly navigate cabotage laws, port restrictions, and environmental regulations, ensuring compliance.
- Collaborative Engagement: Work closely with shipboard teams to gather insights and feedback on deployment opportunities and operational challenges.
- Product Launch Coordination: Lead the coordination efforts for product builds and launches, ensuring alignment with organizational goals and guest expectations.
MINIMUM QUALIFICATIONS
- Education: Bachelor’s degree in Business, Maritime Studies, Transportation, Economics, or a related field, or equivalent industry experience.
- Experience: 5+ years of experience in strategic planning, commercial planning, or deployment strategy within the cruise industry or a related field.
- Analytical Skills: Strong analytical and quantitative skills, with proficiency in Excel and data analysis tools.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to craft compelling presentations and persuade stakeholders.
- Project Management: Proven project management abilities, with a talent for prioritizing tasks, managing timelines, and driving projects to successful completion.
- Cross-Functional Collaboration: Experience working cross-functionally and managing multiple priorities in a fast-paced, dynamic environment.
- Technically Proficiency: Deeply comfortable using MS Office (Excel, Word, PPT, SharePoint)
- Hybrid Working Model: Ability to work onsite Tue/Wed/Thu each week in our Seattle offices (Belltown)
PREFERRED QUALIFICATIONS
- Industry Knowledge: Familiarity with global deployment cycles and the expedition cruise business, including revenue optimization strategies.
- Interpersonal Skills: Demonstrated communication and interpersonal skills that foster collaboration.
- Financial Acumen: Familiarity with cruise industry P&L and operating costs.
$85,000 - $95,000 a year
This role is eligible for an annual 5% bonus, based on performance.
OUR BENEFITS
• Travel benefits for employees and their family
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 2-3 Floating Holiday Options (pro-rated per start date)
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount
COMMUNICATION SKILLS
Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.
COMPENSATION STATEMENT
Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
At Lindblad Expeditions, we simply could not do our work without the diverse kaleidoscope of humanity that creates and delivers our remarkable offerings across the planet. As a Company that respects and celebrates the inherent diversity in the places we explore, we recognize the need to mirror that same diversity and all the interconnected perspectives within our organization. We are committed to building a community of different genders, races, ages, sexual orientations, chosen identities, and countries of origin where every person brings their whole self to work and whose skills, talents, and abilities are valued. We believe we can explore further and in a more meaningful way by actively creating a more diverse and inclusive organization where everyone feels they belong.
Lindblad Expeditions is an equal opportunity employer. Individuals seeking employment at Lindblad Expeditions are considered without regard to race, sex, color, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status, or veteran status.
