Product Manager, Remote
Austin, TX / Atlanta, GA / Charleston, SC / Charlotte, NC / Wilmington, NC
Client Experience – Implementation /
Employee - Full-Time /
Remote
Who We Are:
We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.
We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon:expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence.
LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.
LINQ’s Values:
Count on us - We’re ready and reliable for our partners and each other
Class of our own - We hold ourselves to a high standard of excellence
Fair and Square - Integrity and mutual respect are table stakes
Nourish Connection - We foster a culture of teamwork and trust
Educated Advancement - Our deep knowledge and experience propel our development
We are looking for a dynamic Product Manager who will help us empower our state agency customers to effectively and efficiently manage their Child Nutrition Programs – programs that help provide healthy meals to children and some adults who don’t have access to them. In this role, you will lead discovery with customers, write and refine requirements, prioritization and planning of backlog, and ensure successful, on-time delivery of product releases.
As part of the LINQ Professional Services Team, you will be joining an innovative group of experts who are driving our company’s growth and solving complex and often competing demands in the public education market.
What you will do:
• Use creative, imaginative approaches to identify compelling, differentiated solutions that solve for pervasive customer needs
• Serve as a market expert and voice of the customer by regularly interacting with customers and deeply understanding their challenges
• Manage a product roadmap and ensure solid understanding of product priorities across other teams in the organization
• Collaborate with other parts of the business (including engineering, QA, sales, support, client success, implementations, design/user experience, and more) to ensure product success
• Act as subject matter expert on one of our most visible and important custom development projects
• Support operational improvements and serve as a change evangelist, helping to level up product management and development practices on our state nutrition offerings
Skills you will need:
• Experience as a product leader with at least 3-5 years’ experience
• The ability to navigate complex environments and drive product direction and leadership accordingly
• Experience with Federal or State government clients is a plus
• Proven success in owning a backlog, gathering and writing requirements, and collaborating with development teams to refine and prioritize work for development
• Experience working with cross functional teams including engineering, QA, sales, support, client success, implementations, design/user experience, and more
• Proven experience driving priorities, managing trade-offs, and solving complex problems
• Empathy for customers and end users, with a passion for solving their challenges through your product
• Strong organization and project management skills
• The ability to thrive in a fast-paced, collaborative, and cross-functional environment
• A blend of technological know-how and strategic vision
• Effective presentation and communication skills, with the ability to express complex concepts in a clear, concise, and convincing manner to clients or decision-makers
Total Rewards:
Remote working environment
Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)
One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)
Company Bonus Plan or Target Sales Commission Plan
Flexible Open Paid Time Off Plan
Paid Parental Leave Policy
10 paid holidays
16 hours of paid volunteer time
Blue Cross Blue Shield benefit network (medical/dental/vision)
Low-deductible PPO option or HDHP option with employer contributed HSA
Dental with child orthodontia
100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance
Health and wellness benefits including gym and Headspace reimbursement
Professional development opportunities
EOE Statement/Accommodation Notice:
LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.
