Senior Director, Salesforce and Analytics
Austin, TX
Sales – Revenue Operations /
Employee - Full-Time /
Remote
Who We Are:
We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual.
We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence.
LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential.
LINQ’s Values:
• Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.
• Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.
• Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.
• Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force.
About The Team:
This is a critical people leader role in our Revenue Operations organization. The team focuses on collaboration across departments and innovation to drive our customer experience. We are focused on building our systems and processes so we can work smart and move fast.
About The Role:
This role will lead a team of Salesforce Admins and Revenue Analysts.
Primary Objectives:
Provide data to drive insight and make decisions
Eliminate unnecessary administrative burden to the organization
Implement an intake and project management approach to critical initiatives.
What You’ll Be Doing:
Strategy and System Design: Define and align the Salesforce vision with business goals.
Configuration and Customization: Manage system setups, customizations, and integrations.
Data Management: Ensure data quality, accuracy, and security within Salesforce.
Stakeholder Collaboration: Partner with departments to tailor Salesforce to business needs.
Process Improvement: Lead initiatives to streamline workflows and boost productivity.
User Enablement: Provide training and resources for effective Salesforce use.
Reporting and Analytics: Deliver dashboards and insights for data-driven decisions.
System Maintenance: Keep Salesforce updated and secure.
Vendor Management: Oversee third-party apps and integrations.
Team Leadership: Manage and mentor Salesforce team members.
Governance and Compliance: Enforce policies to protect data and ensure compliance.
What We Are Looking For:
Excellent communicator who can simplify process
People leader who exudes empowerment
Teacher to the team on how to drive impact across the organization using a data drive approach.
What will Make You Stand Out:
Positive attitude
Data driven approach
Able to use data to tell stories and influence across the organization
The Tech:
Salesforce, Gong, HighSpot and other revenue driving tools.
Travel Requirements:
For internal meetings only such as leadership onsites and Sales Kickoff
Total Rewards:
Remote working environment
Ability to work in a physical office, if near one of our offices (Wilmington, Irvine, and Austin)
One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested)
Company Bonus Plan or Target Sales Commission Plan
Flexible Open Paid Time Off Plan
Paid Parental Leave Policy
10 paid holidays
16 hours of paid volunteer time
Blue Cross Blue Shield benefit network (medical/dental/vision)
Low-deductible PPO option or HDHP option with employer contributed HSA
Dental with child orthodontia
100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance
Health and wellness benefits including gym and Headspace reimbursement
Professional development opportunities
EOE Statement/Accommodation Notice:
LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com. This email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not use this email to inquire about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as solicitation, following up on an application or non-disability related technical issues, will not receive a response.
