Vendor Operations Coordinator

Remote
Operations – Operations /
Full-Time /
Remote
The Role:
We are looking for a Vendor Operations Coordinator who has a passion for process, enjoys working with external vendors, and is excited to support a fast-paced, high-growth technology startup. This role will support our vendor operations across North America and internationally. Applicants must have professional working proficiency in Spanish.

This role is a remote-based position with 40 working hours per week and must be available to work the following schedule: Monday - Friday from 9AM - 6PM PST (West Coast preferred)

You Will:

    • Help hosts and guests prepare for upcoming trips by owning and driving pre-trip checklists to completion within trip deadlines
    • Partner with our internal teams and external vendors to coordinate and oversee cleaning appointments
    • Utilize exceptional written and vocal communication skills when interfacing with members and vendors
    • Escalate any urgent vendor operations related issues to our internal team (e.g., cancellations, quality checks) and drive those issues to resolution.

You may be a right fit for this role if you:

    • Enjoy finding the magic in the small things and know how to take care of the details
    • Can think on the fly when new scenarios arise
    • Are great at staying organized and documenting information
    • Receive and implement feedback based on instructions
    • Have exceptional written and vocal communication skills - you are professional and clear over phone calls and text
    • Are organized & process-oriented - you sweat the details & don't drop balls
    • Are hardworking, extremely reliable, and prompt
    • Thrive in a fast-paced environment with evolving processes, and is relentlessly resourceful. You find a way to get it done!
    • Have professional working proficiency in Spanish

Our Benefits:

    • A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry
    • A culture of championship(vs. just mentorship), feedback, and continual development
    • Competitive cash compensation and equity
    • Unlimited vacation policy
    • Full health benefits
    • UNLIMITED free stays at Kindred homes during your time as an employee
    • Quarterly $1,000 travel stipend to use toward travel costs to stay at a Kindred home
    • Remote-flexible work environment. We encourage team members to travel and adventure!
    • Global WeWork passes so you can work comfortably from wherever you are
    • Regular offsites to co-locate with the team
$60,000 - $65,000 a year