Director, Technical Program Management
Toronto, Canada
Program Management – Technical Program Management /
Full-time /
Hybrid
At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.
Role
Our Director, Technical Program Management position is a people-leader role that influences how we operate at Loblaw Digital; responsible for not only ensuring that portfolio teams deliver on-plan, but also ensuring collaboration and enablement amongst our cross-functional teams. Our network of team members is deployed across multiple domains, businesses, and shared capabilities…we operate as a unit with a vision focused on: bridging functions by making connections, inspiring transparency, communicating facts clearly, and enabling solution-forward ideas collaboratively.
As a Director, Technical Program Management you will manage a portfolio that spans multiple domains. Candidates should have extensive experience managing and launching large-scale eCommerce/technology projects and be comfortable communicating both technical and non-technical concepts. The intent of this role is to bring functional thought leadership with a focus on ensuring consistency in delivery excellence across business and technical initiatives, while managing a portfolio of domains. This role will operate primarily as a leader of leaders role, and as a strategic partner to our engineering and product organizations encompassing strong end-to-end plan management, communication management, and collaboration to drive through executional results.
What You'll Do
- Guide a team of people leaders and technical program management professionals integrated across your extended team to drive end-to-end plan and communication management across multiple domains
- Drive, articulate, and own the vision for technical program management excellence across the portfolio ensuring high standards and output
- Lead initiative management and technical delivery across a sub-practice through cross-functional partnership
- Partner with senior cross-functional experts across product, engineering, and business teams to solve challenges, drive transformation, and achieve outcome based goals and objectives
- Showcase expert-level skills in stakeholder management and facilitation through clear, succinct, and streamlined communication
- Foster culture within your portfolio, the functional practice, and throughout the broader organization ensuring both long term development of the domain, as well as the practice
Does This Sound Like You?
- 10+ years of experience building, scaling, and transforming program/project management teams, initiatives and processes
- Led multiple teams and managed major initiatives, strategic portfolios, as well as teams of teams
- Proven people leader – building, managing, and leading – enabling direct reports to progress in their careers, as well as the teams in which they manage – you thrive on coaching and mentoring for continuous growth and development
- Natural strategic thinker and problem solver – you have strong influence and persuasion skills at all levels of the organization
- Experience defining and articulating vision for technical program management and delivery excellence across a portfolio
- Superior inter-personal and communication skills inclusive of ability to drive, lead, and partner in cross-functional environments and communicate with both peers and senior stakeholders through forward, proactive, and strategic thinking; ability to thrive in a fast-paced and ambiguous environment
- Exceptional portfolio management skills with demonstrated ability to drive accountability through clear action and ownership bridging both strategic and tactical decisions and needs
- Strong technical ability with experience managing technical initiatives/programs inclusive of communicating and managing technical constructs with varying stakeholders at senior levels of the organization
How you’ll succeed
At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
