Senior Director, Product Management - Platform

Toronto, Canada
Product – Product Management /
Full-time /
At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians. 

Note: This role is hybrid - 4 days in office and 1 day remote per week.

The impact you'll make:
You will drive the evolution and extensibility of the platform that includes services & components that can be used by all businesses powered by Loblaw Digital. Your team will ship products, features and experiences that offer millions of Canadians a delightfully simple, personalized and convenient shopping experience.

What You'll Do:
As the Senior Director, Product Management for the Platform team, you will be responsible for leading the definition of the product vision and strategy for platform services alongside your cross-functional partners. 

In collaboration with your team of Product Managers, build the roadmap and partner on the delivery of common services and components used across new and existing e-commerce businesses that enable us to deliver with speed, efficiency, and scalability.  Together with your cross-functional partners you will iterate on ways of working and processes, to ensure internal clients, and our customers, can leverage the full extent of capabilities the platform provides.

What You'll Bring:

    • 10+ years of hands-on experience leading the end-to-end creation and development of products, services and experiences that deliver meaningful customer value at a fast-growing or established technology company
    • Experience building complex platform projects (Retail or e-commerce will be considered an asset)
    • You have lead teams of product managers with proven experience in building high performing teams aligned to outcomes & metrics and evolved the overall product management practice
    • A bias for action, and can foster a culture of speed, candor, curiosity and experimentation 
    • Comfortable operating in a matrix environment, communicating with senior stakeholders and establishing and leveraging frameworks for assessing trade-offs between competing requests and priorities
    • You easily build relationships with partners and stakeholders, and have been part of large, cross-functional teams that are working to solve complex problems
How you’ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.