Security Operations Engineer

Boston, MA or Remote /
Engineering /
Full Time
Get in on the ground floor at one of Boston's top startups and help us solve a huge challenge for developers and product teams - understanding customer experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors and network activity. We've already attracted an elite roster of customers (Reddit, Twitch, Airbnb) and we've raised over $30M from top investors including Battery Ventures and Matrix Partners.

If you’d like to join in on our mission of making every experience on the web as perfect as possible, while taking on massive ownership over your work and helping scale LogRocket to be a pillar in the Boston tech community - we’d love to speak with you!

About The Role

We’re looking to bring aboard our first Security Operations Engineer to help monitor and secure our quickly growing infrastructure. LogRocket tracks millions of events across our customers’ web applications to help product teams quickly identify and squash any bugs or errors that arise. We want to empower our engineers to build products using this data and allow them to directly support our customers while maintaining high visibility of data access, anomalous behavior, and potential for abuse.

You Will...

    • Work on improving our security logging, monitoring, and alerting
    • Deploy and maintain tools for scanning dependencies, build artifacts, network configuration, and more
    • Regularly review and improve our SIEM, DLP, and endpoint protection programs
    • Build and deploy tooling to improve auditable data access across the LogRocket platform
    • Help to maintain our SSO infrastructure for both corporate and customer authentication
    • Champion security awareness across the organization

About You

    • You have a strong understanding of state-of-the-art security practices and tooling
    • You are a champion of modern zero trust authentication practices
    • You deeply understand cloud provider security models
    • You work to create security systems that empower daily use, but prevent broad escalation. You favor auditable self-serve one-off access over heavily restricted always-on admin permissions
    • You can navigate clunky enterprise customer security requirements without heavily compromising on any of the above

Benefits & Perks

    • Catered lunch throughout the week and a fully stocked kitchen with all your favorite snacks (healthy AND non-healthy)
    • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached
    • Extensive Health, Dental, Vision benefits paid for by us, along with 401k and Commuter benefits
    • Generous stock options - we all get to own a piece of what we’re building
    • Regular team outings and activities (craft nights, boat cruises, excursions out of the city, and many more!)
    • Flexible working hours and location
    • Three months of fully-paid parental leave to any employee welcoming a child into their home.
    • Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup
About LogRocket

Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. Today, our team is a diverse group that brings an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT, and Columbia. We enjoy eating lunch together in our airy Downtown Crossing office, learning at our show-and-tell sessions, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship — our engineering blog posts offer a taste of that — and we welcome talented people from all backgrounds. Many of us have important spaces in our lives, whether it be family, social organizations, schools, or former companies, and we're doing all we can to make LogRocket another one.

Backed by top investors Matrix Partners and Battery Ventures, we're on a mission to improve society's experience with software.

LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.