Director of Design

Bangalore /
Design /
Remote - Full time

Looking for a great mission? Help build a design-led healthcare company.

Loop wants to create an inspirational healthcare company. We believe in the transformative nature of empathetic primary care and want to bring that to our members. We want to fundamentally change how healthcare is designed and delivered. We believe in the power of incentives. We are successful when we deliver health outcomes — when our members and their families get healthier. 

Here’s how we are going about it:
1. We built a high quality concierge and primary care program that allows members and their families to access unlimited care when they need it.
2. We use technology to deliver this through highly engaging care.
3. We work with insurers to bring financial protection to our members so that they do not worry about their families’ well being.

Doing this will mean that we create great products and services that work on changing behaviours and mindsets. Technology alone will not get us there. This will need a deep understanding of design of products and services through an empathetic lens of what members need for their health. We are looking for a Director of Design to work with us to take Loop to this future. 

If you'd like to learn more  about what we are building at Loop, there are tons of resources. Here are some of our favourites:
Your Story — How Loop Health’s group insurance plans go beyond securing lives to improve healthcare delivery
Tech Crunch — Elevation Capital, General Catalyst lead $12M round into health insurance startup Loop Health 

Join us in making healthcare simple, reliable, and human.

What you'll do:

    • Be responsible for setting Loop’s product design vision and practices while scaling the team and culture during the company’s growth phase.
    • Building and leading a cross functional design team that includes product designers, user researchers, and behavioural designers.
    • Oversee design strategy that includes digital and offline service design. Own business critical design projects and drive them to closure. 
    • Be a strong strategic business partner to Product, Engineering, Clinical, and Marketing leaders
    • Promote a positive, inclusive environment

What you'll bring:

    • 8+ years of experience in Product Design, with at least 2+ years managing design teams
    • Exceptional product and brand design vision, and a strong belief in Loop’s principles and mission
    • Experience and passion for scaling design teams, practices, and culture in a high-growth company
    • Experience with design thinking, research, and prototyping methods
    • A portfolio that displays an exceptional understanding of user-centered, thoughtful product design
    • Excellent design taste and care for both visual UI polish and usability, together
    • Experience working cross-functionally with leaders in product, engineering, data, marketing


What you can expect from us

👩‍👩‍👦 Loop Family Healthcare Health insurance for you and your family for all medical emergencies.

🗣 High agency You'll always have the agency to shape projects, processes and outcomes independently.

📚Learning Budget If there's a workshop, book or event you think will help you learn, we'll cover your bill.

🖥 Work from home setup We'll help you set up your office the way you want to with the best equipment around.