*American Sign Language VRI Interpreters

Remote /
Interpreter Opportunities – American Sign Language Interpreters /
Full-Time
Description:
 
LSA Video is actively seeking experienced ASL Interpreters to work remotely with our state-of-art VRI call center located in Horsham, PA.  Candidates must possess American Sign Language (ASL) and/or English transliteration as well as spoken English skills.  FT and PT positions available.
  
Job Responsibilities:

- Interpret between American Sign Language (ASL), and/or English transliteration and spoken English, through web-based VRI system
- Answering inbound VRI sessions in a timely manner
- Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
- Provide superior customer service
- All other duties as assigned by Manager (may include, but not limited to, video and web based ASL recorded translations)

Qualifications/Experience:

- Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
- Adhere to the RID Code of Professional Conduct
- Attention to detail
- Strong oral and written communication skills
- Professional and positive phone manner with clients from all types of businesses
- Maintain a flexible work schedule to meet the 24/7/365 demands of VRI
- Familiarity working in a windows environment (MS Office suite, remote connections—gotomypc, etc.)
- RID CI, CT, CI/CT, CSC; or NIC, NIC Advanced, NIC Master; or NAD (Level IV or V), certification and proof of current Pennsylvania registration
- Experience with VRS or VRI systems (preferred)
- PC Trouble shooting skills preferred
- Minimum of at least a high school diploma
- Willingness to learn and take on more responsibilities as needed
- Attention to detail, while working in a fast paced environment
- At least 5 years of interpreting experience
- “Can-Do” attitude
- Must have the ability to provide VRI services from home (please see system requirements below)
 
VRI Technical Requirements:
 
Internet Speed
·        High speed internet (10 Mbps Download [and higher]/10 Mbps Upload [and higher]) 
 
PC Minimum Requirements
·        Windows 8.1 or higher  
·        Core 2 Duo 2GHz
·        2Gb RAM
·        40 Mb free space on HDD 
 
Recommended Webcam
·        Logitech WebCam® Pro 9000
·        Logitech C920 
  
 MAC Minimum Requirements
·        Mac with Intel Processor
·        Mac OS X ‘High Sierra’ 10.13 or higher
·        2GB RAM
·        30MB hard drive space Latest Firefox/Safari and Apple software updates
 
Recommended MAC Webcams
·        MAC - Internal iSight, Logitech Vision Pro (recommended for best experience) 
 
RECOMMENDED USB HEADSET OR ECHO-CANCELLING SPEAKERPHONES       
·        Plantronics USB Headsets 
 
Backdrop
·         Color: Chromakey Blue
·         Suggested stores: Amazon.com 
 
Room Illumination
·        All illumination should be artificial (Preferably incandescent light)
·        We will test for optimizing lighting at our location via VRI.

 
LSA is proud to be an Equal Opportunity/Affirmative Action Employer.