Haitian Creole - Video Remote Interpreters

Remote /
Interpreter Opportunities – Video Remote Interpreters /
Independent Contractor
Overview:
As a Video Remote Interpreter for Haitian Creole with Language Services Associates, you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.
 
Responsibilities:
·         Interpret through web-based VRI system
·         Answering inbound calls in a timely manner
·         Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
·         Provide superior customer service
 
 Qualifications/Experience:
·         Full fluency in both English and Haitian Creole
·         Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
·         Adhere to Code of Professional Conduct
·         Attention to detail, while working in a fast-paced environment
·         Strong oral and written communication skills
·         Professional and positive phone manner with clients from all types of businesses
·         Familiarity working in a windows environment (preferred)
·         Experience with VRI systems(preferred)
·         PC Trouble shooting skills (preferred)
·         Previous interpreting experience (preferred)
 
VRI Technical Requirements:
 
PC Minimum Requirements
·                  Windows 8.1 or higher
·                  AMD A8 or Intel Core i5 or faster
·                  4GB RAM
·                  40 Mb free space on HDD
·                  High speed internet (5 Mbps Download / 5 Mbps Upload)
  
Recommended webcam
·                  PC - Logitech WebCam® C920 HD Pro or better
    
 MAC Minimum Requirements
·                  Mac with Intel Core i5(5th Gen)
·                  Mac OS X ‘Yosemite 10.10 or higher
·                  4GB RAM
·                  40MB hard drive space Latest Firefox/Safari and Apple software updates
·                  High speed internet (5 Mbps Download / 5 Mbps Upload) 
  
Recommended MAC webcams
·                  MAC- Internal iSight
·                  Logitech C920 Pro (recommended for best experience). Must be MAC compatible
  
RECOMMENDED USB HEADSET
·                  Plantronics USB Headsets
  
Backdrop
·                  Chroma key blue backdrop
·                  Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
·                  www.TheWebAround.com  (56” diameter)
 
Room Illumination
·                  All illumination should be artificial (Preferably incandescent light)
·                  We will test for optimizing lighting
 
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.