Deployments Coordinator: Fleet Operations
Cambridge, MA
Manufacturing – Manufacturing /
Full Time /
On-site
About Lumafield:
Lumafield was founded in 2019 to upgrade manufacturing.
We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.
Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.
We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again.
Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA.
About the Role: We are seeking an experienced and self-motivated Deployments Coordinator to lead and coordinate the successful deployment of our cutting-edge X-ray CT scanners to our customers.
In this high-impact role, you will work with our customers after they place an order to get them their hardware as efficiently as possible. You will proactively help them fulfill their financial, regulatory, facility, and IT-related responsibilities that need to be completed prior to delivery. Additionally, you will coordinate all logistics related to the delivery, installation, and commissioning of our hardware. For those who excel in the role long-term, there are numerous direct growth paths including project management in operations, manufacturing, or customer success.
This is an excellent opportunity to join a growth stage startup in a customer-facing role and make an immediate and tangible impact. If you’re a results-driven executor who thrives in a fast-paced environment, we want to hear from you.
What You'll Do:
- Assist customers in completing all prerequisites required before scanner delivery
- Maintain clear documentation of the output of all customer readiness tasks
- Coordinate with internal and external logistics partners to arrange shipment, delivery, and installation
- Keep an up-to-date calendar of scanner movements and installs for reference by internal stakeholders
- Serve as the primary point of contact for both customers and internal stakeholders during the deployment process
- Proactively communicate project status, risks, and mitigation plans
- Facilitate retrospective reviews upon completion to capture lessons learned and drive continuous improvement
- Use project management software to keep a current dashboard of all projects in flight
About You:
- Bachelor’s degree in business, engineering, or a related technical field
- 3+ years of project management experience, ideally in a technology or capital equipment environment
- Experience with customer-facing projects
- Exceptional organizational, communication, and interpersonal skills
- Strong problem-solving skills with a proactive mindset
- Ability to manage multiple priorities in a dynamic, fast-paced startup environment
- Familiarity with project management software systems (i.e. Jira, Asana, Rocketlane)
Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, company wide events and more!
Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the better our work will be. Do you feel like your skills don’t meet every single requirement listed? We encourage you to apply anyway – If you’re excited about our technology, the opportunity, and are eager to learn more we’d love to hear from you!
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status.
Reach out if you want to be a part of what we are building.
