Director, Business Systems & Analytics
Toronto
G&A /
Full Time Permanent /
Hybrid
At LumiQ, we’re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionals to fulfill their continuing professional development requirements through engaging podcasts. Over the past five years, we’ve cultivated a devoted customer base of over 1,000 corporate and accounting firms across North America.
LumiQ is proud to be a 2024 Deloitte Fast 50 winner. We’re creating awesome proprietary content, nailing our go-to-market strategy, and being the first to shake up the industry. Most recently, we secured strategic investment from Vertu Capital to fuel our expansion globally and continue executing on our exponential growth plans.
LumiQ is also a certified Great Place to Work! We’re all about transparency, ownership, innovation, and empathy. If you’re ready to make a real impact and help us transform professional education, we’d love to hear from you!
LumiQ is seeking a Director of Business Systems responsible for overseeing the planning, implementation, and maintenance of an organization's information technology systems.
The organization is growing rapidly and relies on information systems to:
1) create workflow efficiency;
2) retain critical information; and;
3) gain insights to make informed decisions to enable superior management of the organization.
Reporting to the CFO, the Director of Business Systems will be responsible to develop an IS department as the company continues to expand both in North America and overseas.
QUALIFICATIONS & EXPERIENCE:
- Advanced knowledge of building and scaling data infrastructure, including pipeline design, integrations, and modeling (using tools like dbt, Snowflake, and Looker, or other prominent tools).
- Ability to make pragmatic decisions around vetting and choosing the appropriate technologies for the business.
- Experience managing data governance and ensuring best-in-class data quality and compliance standards.
- 10-15 years experience leading analytics or information systems in a SaaS or digital-first environment.
- Proven track record of successfully leading and scaling teams, with a focus on developing talent and driving performance.
- Proven record of influencing cross-functional stakeholders with sharp business judgment and effective concise communication.
- Strong balance of technical skill and business acumen; comfortable being hands-on yet focused on driving business outcomes.
WHAT YOU'LL BE RESPONSIBLE FOR:
- The implementation and management of the company's information systems as the company scales.
- Working with department managers (Sales, Marketing, HR, R&D, Content and Finance) to help facilitate process automation and improve information insights.
- Create and lead an IS department (currently the responsibility is split between various departments).
- Assess the current information systems and make choices around what to invest in, upgrade and what to discard.
- Own and evolve LumiQ’s application stack, data strategy and enterprise reporting infrastructure.
- Design, implement, and maintain robust data pipelines and integrations that link fragmented systems into a cohesive information ecosystem.
- Lead data quality, governance, and compliance efforts to ensure information integrity and security.
WHAT SUCCESS LOOKS LIKE:
- Within 6-12 months, establish a single source of truth for key business information, and enable managers to create executive dashboards, transform the primary disparate datasets into an actionable, unified model, accelerating insight delivery for Customer Success, Finance, Product, and Content teams.
- Deliver consistent, timely, and accurate organizational reporting — reducing manual overhead and increasing insight speed.
If you think your experience is most of the way there we’d still love to meet you! This is a flexible hybrid role based out of Toronto, Canada. Employees will be expected to be able to commute to the office 1-2 times per week.
Benefits & Perks
Nomad Policy: Work from anywhere in the world for up to 4 weeks per year.
Hybrid Work Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with snacks, events, and ping pong.
Time Off to Recharge: Great vacation day offerings as well as uncapped sick and mental health days. Health Benefits: Medical, dental, and health spending account.
Monthly Social Events: Connect with your colleagues during baseball games, taco bars, escape rooms, and more.
Flexibility: We don't mind if you need to run to a mid-day appointment or pick up your kid early from school.
Endless Learning: Our platform isn't just for accountants. Listen to podcasts on soft skills, career development, leadership, and more.
LumiQ Clubs: Join an existing club or start your own.
