Director, Customer Engineering
Muscat, Oman
Systems Engineering & Customer Support – Field Applications Engineering /
Full Time /
On-site
Job Description:
Lumotive is looking for an experienced, hands-on, customer-focused engineering leader to establish and grow our new engineering center in Oman. This person will serve as Lumotive’s first hire in the region and play a pivotal role in building a customer-facing technical function to support our growing base of global customers—particularly in Asia, the Middle East, and Europe.
This role reports directly to Lumotive’s Vice President of Product and Customer Success and will work closely with our engineering and product teams to enable integration of Lumotive’s technology into customer products, ensure world-class technical support, and drive successful design wins.
Responsibilities:
- Act as the founding leader of Lumotive’s Oman site and build a high-performing engineering team.
- Establish a Center of Excellence for customer engineering and application support, particularly for Asia-Pacific, Middle East, and Europe.
- Serve as the senior technical point of contact for regional customers during product integration, validation, and ramp-up.
- Become an expert in Lumotive’s LiDAR reference designs to provide detailed hands-on support.
- Manage a team for field testing, demo deployments, and custom engineering efforts for customer-specific applications.
- Mentor future hires and foster a strong local engineering culture.
- Collaborate with global teams to align customer needs with product capabilities and provide feedback into future roadmap planning.
Qualifications:
- 10+ years of experience in applications engineering, systems engineering, or customer-facing product roles.
- Prior experience working with LiDAR, sensors, or embedded systems is highly desirable.
- Demonstrated success in building or leading a team, especially in a startup or remote office environment.
- Excellent interpersonal and communication skills with the ability to interface confidently with customers.
- Strong problem-solving abilities and willingness to be hands-on in technical engagements.
- Experience supporting international customers and working across time zones is a plus.
- Bachelor's or Master’s degree in Electrical Engineering, Systems Engineering, Physics, or a related field.
