Perform as a key member of the Workspace team, acting as a liaison between Lone Wolf products and business unit customers, working effectively and contributing specialized business and technical knowledge in support of multiple development and maintenance efforts.

Principle responsibility will be to provide analytical and technical support for Lone Wolf products and applications including Workspace. Also supporting data management and reporting enhancements. This will include but not be limited to analyzing and documenting business process and system requirements, logical data and process designs, application architecture, application integration, application development and testing, and project management for implementation of system enhancements. In addition to the standard activities described below, proactively seek and implement solutions that will reduce the cost and time associated with the business operations.

Serve as a key contact for information about Workspace. Build and maintain positive relationships with customers and internal staff

Partner with the internal user community to identify, analyze and document business process requirements and product functional specifications supporting evolving needs. Perform fit gap analysis, determine required modifications, and develop associated technical requirements

Analyze existing business processes, identify areas for process improvement and guide the business in the establishment of effective and efficient business practices. Identify and recommend where performance enhancements, application enhancements and quality enhancements or new technologies may be incorporated

Work with internal technical resources to architect, document and implement NetSuite system improvements or new solutions, including integration with other systems/applications and database and reporting requirements. Manage the completion of the System Development Methodology project phases from Feasibility through Development, Testing, and Implementation

Lead system integration, and user acceptance testing. Create end-to-end test plans, scenarios, and test scripts. Manage the testing cycle. Develop and maintain quality assurance (QA) requirements

Manage multiple tasks, on multiple projects ensuring schedule and requirements are met. Report on progress weekly and measure against goals/initiatives to management for meeting objectives

Create and deliver documentation to support training sessions and/or presentations on IS systems/applications and project related topics for technical and business functional audiences

Provide functionality support for Lone Wolf products including the management of bug fixes and enhancement requests. Perform problem determination (root cause analysis) and document the source of problems and their resolution. Aid customers and other staff members in resolving errors resulting from the use of applications. Recognize and analyze trends in errors to identify and install long term solutions to problems

2 to 5 years as a Business Analyst or related field preferred (QA/QC/TBA)

Excellent verbal and written communication skills

Excellent critical thinking and problem-solving skills

Positive attitude and solutions-oriented thinking

Must be able to produce high-quality work as part of a fast-paced, dynamic team

Strong analytical and problem-solving skills; excellent follow up skills required

Experience with accounting systems or financial reporting is highly desirable

Ability to effectively manage multiple priorities with minimal supervision

Proficient knowledge of Microsoft office including Word, Excel, and PowerPoint

Knowledge of JIRA preferred

Knowledge of Salesforce Preferred

Understanding of SCRUM and how it interacts with the project life cycle preferred

Strong team player with excellent interpersonal and communication skills

Experience collaborating with remote teams preferred

Experience within real estate or real estate brokerages preferred