Clinical Quality Lead, AI Development
United States
Clinical Ops – Clinical Quality /
Full-time /
Remote
About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role
Lyra is at the forefront of increasing access to evidence-based, efficacious mental health services on a large scale by leveraging technology and clinical excellence. Lyra has developed innovative blended models of coaching and psychotherapy that combine leading clinical expertise with routine outcomes monitoring and engaging clinical digital tools. Scientific publications on Lyra’s mental health coaching, psychotherapy, medication management, and workforce mental health programs provide strong evidence for the clinical effectiveness of these evidence-based treatment programs.
We are looking for a licensed therapist who is passionate about leveraging state of the art technology, including artificial intelligence, to significantly expand access to evidence-based mental health interventions. Requirements for this role include extensive clinical knowledge, experience and skills in safety risk assessment and management as well as delivery of various evidence-based mental health interventions for anxiety and depression. Strong writing skills are also required. This role will apply clinical knowledge and expertise to support the development of Lyra’s AI tools.
You will be part of a highly skilled and collaborative team with an established track record of cross functional collaboration for the development of clinical technology. By directly reaching hundreds of thousands of clients, your work on developing clinical AI tools will help create meaningful positive change on a large scale.
Your work will include:
- Selecting and developing comprehensive sets of clinical scenarios that are representative of client situations (safety, distress) to support AI tools development
- Writing sets of gold standard responses to specific clinical situations to maximize clinical effectiveness and helpfulness of AI tools
- Evaluating AI responses in a systematic and reliable way to ascertain level of clinical quality
- Synthesizing areas of improvement for AI tools to meet clinical safety and effectiveness criteria
- Cross functional collaboration with other teams to support the development of AI tools
Requirements
- MS, MA, MSW, PsyD,PhD in Clinical / Counseling psychology
- Licensed therapist with 4+ years of direct clinical work post-graduation
- Strong writing skills to convey clinical concepts and maximize clinical impact
- Passionate about disseminating evidence based therapy by leverage technology on a large scale
- Strong training in and experience in safety risk assessment and management (SI, self-harm)
- Excellent training in and deep understanding of evidence-based treatments (e.g., CBT, DBT, IPT, EFT, ACT)
- Strong case conceptualization, treatment planning skills
- Training and experience teaching skills groups directly to clients (DBT, CBT, MBSR)
- Strong training in and experience providing culturally responsive care is preferred
- Independent, flexible, can navigate uncertainty well, thrives in a fast-paced, high change, dynamic environment
- Excellent interpersonal and collaboration skills, compassionate, and open-minded
$106,000 - $132,000 a year
As a full-time Clinical Quality Lead, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $106,000-$132,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
- Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
- Lyra for Lyrians; coaching and therapy services
- Equity in the company through discretionary restricted stock units
- Competitive time off with pay policies including vacation, sick days, and company holidays
- Paid parental leave
- 401K retirement benefits
- Monthly tech allowance
- We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!
We can’t wait to meet you.
This position can be fully remote or hybrid (i.e., 2 days onsite at our Burlingame office, 3 days from home).
Lyra Health, Inc. works in partnership with Lyra Clinical Associates P.C. and other contracted affiliates to deliver clinical services. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
