UI/UX Designer
London
Product & Design – Design /
Full-time /
Hybrid
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Lyra International Technology’s (LIT) team is looking for a Junior UI/UX Designer that is passionate about growing a family of digital products in the healthcare space. The role is full time, reporting into the Senior Product Designer and is based in the head office in London (with some remote working).
This is an opportunity to join a team with development of products spanning the globe, working in one of the most relevant and important sectors – digital mental health. The role is ideal for a candidate with 2-3 years of experience who can juggle demanding deadlines across multiple products. Lyra International is a global provider of digital mental health and employee assistance services to over 6.5m people in 145 countries. Lyra International Technology continuously builds technology to enhance existing services and create new product lines.
Responsibilities
- Supporting the Senior Product Designer, you will ensure that the user and business needs are met across the products. This will require:
- Collaborate with product managers, developers, and content teams to translate requirements into user-friendly designs
- Assist in creating wireframes, mockups, and high-fidelity prototypes using Figma
- Contribute to user research and usability testing
- Help maintain and develop our design system and component libraries
- Adapt existing designs for localisation and accessibility standards
- Support in iterating on feedback and implementing design improvements
- Stay up-to-date with UX trends, accessibility best practices, and modern design systems
- Working across web and mobile products and platforms
- Participating on all sprints, updating tickets and acceptance criteria
- Testing and reviewing products for bugs
- You will be working to meet the following objectives:
- User focus: being the voice of the user at all times, understanding that your users may be internal, external, or both
- Prioritisation: identifying must-haves versus nice-to-haves and prioritising accordingly.
- Lifecycle understanding: testing and reviewing development tickets and bugs and maintaining a positive and consistent product experience.
- UX and UI principles: promoting best-in-class web and mobile UX and U, including accessibility and screen-readers.
- Collaboration and communication: working well across all teams to support the product vision, position, and direction.
- Company objectives: ensuring the products sit well within the Lyra Wellbeing product offering, working to strict company roadmaps, and delivering B2B, B2B, and B2B2C products.
- As a junior role, there will be opportunities for learning and professional development to build out your experience in any of the above.
Qualifications
- 2-3 years’ experience in a digital product team or UX/UI design role
- Solid working knowledge of Figma and design tools
- An understanding of UX principles, accessibility, and responsive design
- Strong attention to detail and willingness to iterate
- Proficiency working across different platforms, including Web, Android, and iOS
- Familiarity with Atlassian Jira, Confluence product management suite
- Familiarity with localisation, accessibility and screen-readers, and multi-language design considerations
About You
- Comfortable working across multiple projects and balancing competing priorities
- Proactive communicator and team player
- Portfolio that demonstrates thoughtful problem-solving and design thinking
- Experience of working within an Agile development framework
- Highly organised with high attention to detail
- Excellent interpersonal, analytical, and problem-solving skills
- Strong verbal and written communication skills
- A willingness to learn from an experienced product development team
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.
