Operations Lead, Leaves & Evaluations
Remote
Clinical Ops – Clinical Support /
Full-time /
Remote
About the Role
Lyra Health is looking for an Operations Lead for the Leaves & Evaluations (L&E) team to scale the program efficiently so it effectively serves the needs of our customers and their employees pursuing leave or evaluation services.
The ideal candidate is strategically minded, able to build and refine operational processes in a high paced environment, a strong communicator, and able to manage internal and external stakeholders.
The ideal candidate is experienced in:
- Operational leadership, managing a large function / program and direct reports
- Building and improving processes - from initial design to detailed implementation. Is adept at moving between ‘big picture’ thinking and day to day operations
- Collaborating effectively with internal and external stakeholders, ideally including clinical teams Manipulating data to identify issues, monitor progress, and inform decisions
Responsibilities
- Accountable for day to day ops and building sustainable processes
- Managing relationships with external behavioral health organizations and delivering day-to-day operational support for L&E
- Develop new data infrastructures/dashboards to track and report out on program health to executive audiences
- Lead high-priority initiatives to investigate, address, and mitigate any near-term growth risks for our program, in partnership with teams
Qualifications
- 8+ years experience with management consulting, strategy & operations, high growth strategic ops or related experiences; experience working within a healthcare setting is a strong plus
- Highly organized self-starter; able to multitask and apply structure to ambiguous situations
- Strong project and team management skills and ability to drive alignment and execute through building effective partnerships with cross-functional teams
- Demonstrable experience in operational solution development in a fast paced environment
- Passion for transforming mental health through technology with a human touch
$95,000 - $146,000 a year
The anticipated annual base salary range for this full-time Operations Lead position is $95,000 - $146,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra for Lyrians; coaching and therapy services
-Equity in the company through discretionary restricted stock units
-Competitive time off with pay policies including vacation, sick days, and company holidays
-Paid parental leave
-401K retirement benefits
-Monthly tech stipend
-We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food and snack deliveries each month, regular community celebration…and more!
We can’t wait to meet you.
