Sr. Associate, Growth Strategy, Provider Ops

United States
Clinical Ops – LCX Operations /
Full-time /
Remote
About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role
Lyra is looking for a Growth Strategy Senior Associate for our Lyra Care clinical programs to help drive long term growth strategy. The ideal candidate is a strong communicator and strategic problem solver that can break down ambiguous growth challenges into actionable, data driven solutions. This person is energized by tackling hard / ambiguous problems, understanding drivers to sustainably grow clinical programs, a dynamic work environment, and expanding access to high-quality mental health care.

Responsibilities

    • Serve as key advisor to operations leadership on program growth strategy by owning forecast models and additional analyses
    • Own and drive overall strategy on how we forecast demand and subsequently build provider supply to support our ambitious growth targets
    • Obsess over how programs are performing against forecast and why, and incorporate learnings to project forward-looking program health
    • Track overall program metrics and effectively report out on program health to executive audiences
    • Explore and scope new metrics to help further improve forecast models / tools and ability to project future growth
    • Drive cross-functional partnership with finance & operations teams to support long-term planning
    • Lead special projects end-to-end to inform longer-term growth strategy across Lyra Care clinical programs

Qualifications

    • 4+ years experience in management consulting, corporate strategy, digital health, or related experiences. Healthcare experience a plus, but not required
    • Highly organized and detail oriented self-starter; able to multitask and prioritize in a dynamic environment
    • Strategic problem solver with the ability to structure ambiguous and complex problems
    • Strong quantitative analytical skills (Excel/Google sheets/SQL a must); experience with forecasting/ financial modeling nice to have
    • Able to distill and effectively communicate the ‘so what’ from complex analytics using large data sets
    • Strong project management skills with a demonstrated ability to manage relationships across cross-functionally
    • Passion for expanding access to high-quality mental health care
$95,000 - $146,000 a year
The anticipated annual base salary range for this full-time Sr. Associate, Growth Strategy, Provider Ops is $95,000 - $146,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may be eligible for discretionary bonuses.

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:

-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra for Lyrians; coaching and therapy services
-Equity in the company through discretionary restricted stock units
-Competitive time off with pay policies including vacation, sick days, and company holidays
-Paid parental leave
-401K retirement benefits
-Monthly tech stipend
-We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food and snack deliveries each month, regular community celebration…and more!

We can’t wait to meet you.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."