Clinical Quality Assessment Lead
Remote
Clinical Ops – Clinical Support /
Full-time /
Remote
About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role
We are looking for an experienced mental health evaluator with a passion for delivering premium solutions to clients, customers, and vendors for all their evaluation needs. You will support the growth of our newly revamped Leaves & Evaluations Team by providing evaluations and case management anchored in collaboration, simplicity, and transparency. Evaluations you will be completing include short-term disability and substance use evaluations, as well as additional assessment and documentation services (e.g., requests for accommodations or readiness to return to work following Monitored Referrals). Case management duties include supporting clients, customers, and key stakeholders to navigate programs such as Fitness for Duty evaluations, Substance Use Evaluations for regulated (i.e., DOT/NRC) and non-regulated employees, and Monitored Referral clients.
This position is fully remote and is an independent contributor role.
Responsibilities
- Conduct comprehensive, virtual mental health evaluations and case management
- Consult with a team of evaluators, case managers, and operations peers in regular 1:1s and group consultations
- Provide ongoing case management to clients, employers, vendors, and key stakeholders, including submitting paperwork, supporting treatment recommendations, answers questions, and connecting to appropriate Lyra resources
- Other duties as assigned
Qualifications
- PhD or PsyD in clinical or counseling psychology from an accredited program
- Unrestricted license in any US state (priority given to PsyPact authorized applicants; PsyPact-eligible applicants; or applicants licensed in California, New York, Massachusetts, Oregon, or Mississippi)
- Completion of a supervised APA-accredited internship
- Willingness to become cross-licensed in a minimum of at least two additional states
- Able to demonstrate 5+ years of experience completing comprehensive evaluations for clients (e.g., disability evaluations, SAP evaluations, workplace accommodations letters, etc.)
- Comfortable using technology to deliver care and assessments virtually
- Applicants must be currently authorized to work in the United States on a full-time basis
- Independent, open-minded, non-judgmental, compassionate, and flexible
- Excellent time management skills
- Excellent interpersonal skills (speaking and listening)
$119,000 - $132,000 a year
The anticipated annual base salary range for this full-time Clinical Quality Assessment Lead is $119,000 - $132,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
-Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
-Lyra for Lyrians; coaching and therapy services
-Equity in the company through discretionary restricted stock units
-Competitive time off with pay policies including vacation, sick days, and company holidays
-Paid parental leave
-401K retirement benefits
-Monthly tech stipend
-We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food and snack deliveries each month, regular community celebration…and more!
We can’t wait to meet you.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, your data will be processed as per Lyra Health Workforce Privacy Notice. Through this application, we will collect personal information from you including your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA). Providing this information is optional and completely voluntary. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.
