Employee Experience Coordinator

New York, NY /
M13 – Mission Control /
/ On-site
Founded in 2016 with offices in Los Angeles (HQ) and New York and a staff of 41, M13 is a consumer technology venture capital firm that invests in the brightest founders building the future of consumer behavior in work, commerce, health, and money. M13’s Propulsion Platform is powered by one operating partner for every investing partner: our founders get access to deep operational expertise, tech tools, and a community that helps them build faster and better. 

Messier 13 (or M13) is one of the brightest star clusters in the Northern sky. It’s full of remarkable individual stars, and when they come together, they create something greater than the sum of its parts. All of us at M13 contribute to our success by being brighter together.
We are seeking an Employee Experience Coordinator for our New York office, M13 East! The Employee Experience Coordinator will be the newest member of our Mission Control team and will work from our office located in the heart of Soho, NYC. 

Based in New York and LA, the Mission Control team is the heartbeat of M13—they keep the M13 engine running smoothly. Mission Control team members are enthusiastic culture carriers who ensure that everyone at M13 is engaged and has the support they need to be at their best. From assisting M13 partnership to planning and leading people and cultural initiatives, this team supports nearly every mission M13 accomplishes!  

The mission of this role is to manage M13’s NY office with an eye for continuously improving the office experience for employees and our guests.  This person will also be responsible for supporting an M13 Partner, handling light personal assistant tasks. This role will report to Mission Control’s Operations Manager. 

What you’ll be doing:

    • Be the point person in the NY Office space: for employees, vendors, and building management, welcoming all guests and providing them with a high-touch experience
    • Manage the office's day-to-day operations - this is a hands-on role supporting a hybrid work environment. Every day is different in terms of how many people will be working from the office, with various events and guests being hosted in our space
    • Provide personal assistant support to one of M13’s Managing Partners (20% of your time)
    • Conduct an initial audit of office systems and operating procedures, vendors, suppliers, and equipment to identify gaps and opportunities to optimize and simplify how the office operates
    • Establish relationships with local vendors, ranging from office supplies to food and caterers, for larger-scale events
    • Partner with internal teams to support events and meetings that will be held in our office
    • Curating an exceptional, warm, and productive environment that is unique to M13’s culture and drives overall team engagement

What you bring to the role:

    • Ability to execute, kindness, patience, sense of humor, and enthusiasm for supporting smart busy teams
    • You’re a go-getter who’s excited to implement new processes and systems to ensure the office space is organized and running smoothly
    • You are creative and anticipatory. You thrive while making people feel welcome and well looked after, whether knowing their favorite snacks or helping them set up conference rooms.
    • You are scrappy and have a ‘no task too big or small mindset and are willing to roll up your sleeves to help  get things done
    • You’re hyper-organized and enjoy organizing spaces as a general rule
    • You have a builder mindset and are not afraid to both reinvent the wheel and ask for help
    • Attention to detail: ability to keep the office fully stocked from snacks, beverages, and coffee to office supplies
    • Bonus: you have experience managing or supporting teams and individuals, whether that is as a personal assistant, a property manager, or an office administrator

What’s in it for you:

    • One Team, One Dream: A chance to work alongside world-class VC talent in a collaborative and developmentally-focused culture that is respectful, inclusive, diverse, and inspiring. You’ll do the best work of your life here and have fun doing it.

    • Investment in Your Future: The base salary range for this position is between 65K- 70K. Compensation within this range will depend upon the candidate's skills, experience, qualifications, and level of impact in the role. Employees are also eligible for an Employee Profit Sharing Program and 401(k) Retirement Plan with matching for all employees.

    • Comprehensive Health Package: Medical, dental, and vision plans that are thoughtful and supportive of the needs of each M13 employee

    • Open PTO Policy: We're focused on healthy work-life balance and therefore set no firm guidelines regarding how much time off each employee is permitted to take

    • Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend only to apply when they check every box. So if you have what it takes but don't necessarily meet every single point on the job description, please still get in touch. We'd love to chat and see if you could be a great fit. 
About M13 

M13 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.