Senior Data Analyst
Sydney / Brisbane / Melbourne
Data & Analytics – Analytics & Insights /
Hybrid
We’re powered by purpose
Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms.
We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.
About the role
As a Senior Analyst, Data & Insights at Mable you will use data and analytical techniques to identify and understand our business and product challenges, communicate your insights to multiple business stakeholders, partner with cross-functional teams, and develop recommendations and prototypes to solve these challenges. You will be at the heart of a fast-paced, high growth environment where you will help drive real-world impact.
What will I be doing?
- Structuring approaches to our business problems, and using data and analysis to understand and solve these problems.
- Leading exploratory analysis to identify trends and insights, and verify hypotheses.
- Identifying with data not only what is happening, but why it is happening and what it means.
- Create and maintain dashboards to track business metrics and performance for a variety of teams.
- Partnering with a team of operations, growth, product, engineering, and UX stakeholders.
- Communicating your analysis, insights and recommendations to non-technical audiences, both verbally and in written form.
- Support with technical implementation of A/B and multivariate testing.
- Conduct regular quality assurance checks to ensure data accuracy and troubleshoot issues with tracking or data collection across all platforms.
- Work collaboratively with the data engineering team to define requirements for capture, centralisation, and harmonisation of operations data.
What are we looking for?
- 3+ years of data analysis experience developing actionable insights.
- Experience using Tableau & SQL or other similar tools to extract and manipulate data and create data visualisations to communicate insights.
- Collaboration skills to partner effectively with multiple stakeholders. A “solutions mindset” of natural curiosity and a strong motivation to solve problems, no matter how complicated or ambiguous they might be.
- Experience writing reports, creating presentations for consumption by leadership teams and executives.
- Experience in collaborating with cross-functional teams.
- Comfort with ambiguity, a fast-paced environment, and rapid business growth.
What else would make a difference?
- Advanced education in a relevant field such as computer science, mathematics, business analytics, finance, or accounting.
- Experience with python; in particular PySpark. Familiarity with Databricks and GIT is a bonus here.
- Experience with machine learning.
Other Benefits of Working at Mable
- Make an impact: Enjoy being part of a cohesive team with a collaborative culture that values decision-makers and action.
- Accelerate your career: Be a part of one of Australia's fastest growing Marketplaces. We are a scale-up tech-co and our people are a huge part of this. We want all of our Mablers to feel supported in their careers and for Mable to be the place where they can grow to their full potential.
- We value wellbeing: We’re here to support you in times of need with our Employee Assistance Program. Team hybrid working arrangements also enable you to balance collaboration with home and family commitments.
Our Values
We’re Switched On 💡
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our Benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Work away 🌎
Get a creative boost working overseas for 4 weeks in a rolling 12-month period.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace. Collaborate at home or in the office - whatever works for you and your team.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
Get paid to take a break 🏝️
Celebrate your birthday, take a wellbeing break, volunteer - access paid leave days for what makes you happy.
Inclusion at Mable
Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates.
People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.
We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for!
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
Where to find us online
Careers Page - https://bit.ly/3Mz8Ym1
Glassdoor - https://bit.ly/3z0K328
YouTube - https://bit.ly/34L7DlP
Instagram - https://bit.ly/3pgAOXk
Facebook - https://bit.ly/3ic6LhQ
LinkedIn - https://bit.ly/3ie6Q4U
