Inside Sales Specialist

About Our Team:
Our sales team represents the heart and soul of the company as they seek to establish a personal connection and genuine relationship with each customer. You will be part of this dynamic team, while supporting our customers and creating the relationship between customers and stylists across the country. As an Inside Sales Specialist, you’ll be a valued contributor to a retail service start-up that is changing the children’s apparel industry. In your role, you will be responsible for building our customer base, interacting with potential customers and sharing your excitement about Mac & Mia with the world! Help us build something meaningful and special!

As a Mac & Mia Inside Sales Specialist, you will:
Be the first point of contact for inbound customer inquiries
Provide exceptional customer service by answering questions and anticipating needs
Be trained on operational systems and processes
Flex your sales muscles by converting real time inquiries into customers
Deliver an unparalleled level of service by going above and beyond for Mac & Mia’s customers Challenge yourself to re-think best practices and protocols in an effort to continuously improve our business
Focus on consistently meeting and exceeding team performance and service goals
Be part of a fast paced, high energy team with a collaborative spirit and supportive energy
Help us build the premiere retail service in the kid’s apparel space

Mac & Mia is building an all-star team, and you should apply if you:
Live in Chicago, and are willing to work in our Chinatown office
Want a part-time role, with opportunity for growth
Believe that sales and service are about listening and solving problems for your customers
Are a confident contributor who’s excited to work in a fast-paced sales environment
Are high-energy, communicative, and organized
Have excellent writing and communication skills
Are passionate about the start-up environment

Candidates must also pass a background check for employment purposes. Mac & Mia is an equal opportunity employer.