Pantry by Madhappy Full-Time Cafe Supervisor

Los Angeles, CA
Retail /
Full-Time /
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.

Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.

About the job
We are looking to hire a full-time Cafe Store Supervisor for Madhappy at our Los Angeles Flagship location. In this position, along with the Flagship store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to the Flagship Store Manager.

You must be based in or willing to move to Los  Angeles to be considered for this position.

●      Inventory management, supply ordering, scheduling, staffing, cleanliness, preparations, and more
●      Assist in creating new menu options and drink recipes
●      Develop and implement training resources
●      Learn and develop a true understanding of the Madhappy brand and customer base
●      Work with the flagship store manager and HQ to bring the vision to life
●      Help recruit and lead the location staff
●      Willing to help whenever and however needed so team feels supported

About you
●      4+ years of coffee and/or coffee related experience
●      Deep knowledge of coffee and matcha preparation
●      Previous experience working in a small team environment
●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed
●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members
●      Familiarity with the Madhappy brand and mission

●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams
●      Solutions-oriented
●      Alignment with our mental health mission
●      Passionate about creating a unique and exceptional customer experience

●      Up to 96 hours of PTO annually based upon hours worked
●      Welcome gift and clothing allowance :)
●      Employee discount and early access to products
$25 - $28 an hour
About Madhappy
Learn more about our initiatives including Local Optimist & The Madhappy Foundation below and via and @Madhappy.

About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.