Madhappy South Coast Plaza Full-Time Store Supervisor
Costa Mesa, CA
Retail /
Full-Time /
On-site
SOUTH COAST PLAZA FULL-TIME STORE SUPERVISOR
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, the Hamptons, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
About the job
We are looking to hire a full-time Retail Store Supervisor for Madhappy South Coast Plaza.
In this position, you will be responsible for leading the charge on Madhappy's physical presence through our retail pop-up. Along with the store manager, you will own all day-to-day operations and people management for the duration of the pop-up. This role will report directly to this location’s store manager.
Responsibilities
● Oversee and participate in all aspects of retail operations for this store - including inventory management, scheduling, staffing, cleanliness, preparations, and more
● Learn and develop a true understanding of the Madhappy brand and customer base
● Work with the store manager and HQ to bring the vision to life
● Help recruit and lead the location staff
● Work with your team to report on results and find new efficiencies
● Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets
About you
Qualifications
● 2+ years of previous retail management or supervisor experience
● Familiarity with Shopify preferred
● Must have open availability for term of pop-up
● Proven comfort in fast-paced experience is necessary
Characteristics
● Excellent leadership skills with the ability to train and lead others while holding them accountable for results
● Strong communication skills, including the ability to work cross functionally with all levels and teams
● Solutions-oriented
● Business minded and analytical
● Alignment with our mental health mission
● Passionate about creating a unique and exceptional customer experience
Benefits
● Welcome gift :)
● Employee discount
$22/hour
About Madhappy
Learn more about our initiatives including Local Optimist & The Madhappy Foundation below and via Madhappy.com and @Madhappy.
About Local Optimist
Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.
About The Madhappy Foundation
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.
