Senior Analyst, Commercial Data Management

Conshohocken, PA
Commercial /
Full Time /
Hybrid
At Madrigal, we are committed to transforming treatment for patients with non-alcoholic steatohepatitis (NASH). NASH will soon become the leading cause of liver transplantation in the U.S., but there are currently no approved medications to treat the disease.
Madrigal’s lead candidate, resmetirom, is a once daily, oral, thyroid hormone receptor (THR)-β selective agonist that is designed to target key underlying causes of NASH in the liver. Positive results from the first of two Phase 3 clinical trials of resmetirom in NASH were announced in January 2022; and results from a second Phase 3 clinical trial in December of 2022.
Madrigal has established its leadership position in NASH by staying true to its science-driven foundation and building a company culture based on collaboration and trust. Our team members are focused on delivering results for the benefit of investors, healthcare providers and, most importantly, patients. These values will remain central to Madrigal as the company grows and evolves its commercial capabilities to prepare for a potential first-in-class launch in NASH.
Position Summary: Sr Commercial Data Analyst

This position will be responsible for the stewardship of Customer Master data and affiliations for Healthcare Professionals (HCPs), Healthcare Organizations (HCOs), and Payors. As a member of the Data Strategy and Analytics team, this position will report to the AD, Data Management, and will work closely with sales planning to process data change requests (DCRs), research and resolve data issues/discrepancies, and update systems.  In addition, the position will ensure data quality across all commercial data sets with a focus on QA/QC of SP data through our Data Aggregator.

Core Responsibilities:

Independently and proactively identify and resolve customer data-related issues and opportunities. Monitor incoming requests, research data issues/discrepancies, make decisions, implement changes in internal systems, communicate decisions back to impacted teams and close out requests

Maintain accurate and current profile data for HCP and HCO customers by resolving duplicate records

Validate profile data provided by field teams for new customers as necessary

Use (Veeva CRM) system, Veeva Network (MDM) application, and third-party databases and to update customer profiles

Create and maintain customer exception reports using SQL, CRM, or MDM report-building functions to identify and correct inaccurate customer data attributes

Manage relationship with HCP validation vendor, Speaker Program vendor, and Data Aggregator, to ensure accuracy of data and implement process improvements as liaison to Madrigal Compliance with regards to Sunshine Act reporting

Support Veeva Align Roster, Hierarchy, and HCP/HCO/Payer account Alignment process

Provide standard and ad hoc reports on data quality

Participate in Veeva CRM, MDM, Align, and Sales Reporting system enhancement meetings.  Support requirement gathering, collaborate with commercial IT, and lead user testing (UAT) of new enhancements as appropriate

Support AD, Data Management with monitoring SP/Data Aggregator Data quality

Education and Experience

Bachelor’s degree required

Experience supporting pharmaceutical field sales and data with 3-5 years’ of experience

Experience with Veeva Network(MDM), Veeva CRM, SQL, and MedPro required

Knowledge/Skills Needed

Effective problem solving and project management

Strong attention to detail and focus on data accuracy

Good written and verbal communication skills with the ability to develop and articulate recommendations

Flexibility to quickly learn new system applications and business processes