Medical Information Director
Remote /
Medical Affairs /
Fulltime
/ Remote
Reporting to the VP Global Headquarters Medical Affairs, the Director/Senior Director, Medical Information will be responsible for day-to-day leadership and management of medical information operations, including oversight of the medical information 3rd party call center, generation, revision and maintenance of frequently asked questions and standard response letters for use in response to unsolicited requests for both approved and investigational products for Madrigal Pharmaceuticals, and cross-functional support in execution of departmental deliverables. The AD/D, Medical Information will remain current on relevant medical/scientific therapeutic areas of interest to the company and professional standards to ensure the group is able to provide timely, accurate, balanced and compliant medical information.
Responsibilities (including, But Not Limited To)
Direct and successfully complete Medical Information operational strategies/objectives and provides medical, scientific and technical support for the Madrigal Pharmaceuticals product portfolio and/or products under clinical development
Align with cross functions, Customer Service, Pharmacovigilance, Corporate Affairs, Quality Assurance, Patient Services, so that call center provides adequate intake and triage to accountable function
Develop and execute project plans that ensure pre- and post- product launch preparedness of the Medical Information department, including support of Medical Affairs, Medical Science Liaisons, Market Access, and Commercial teams
Implement innovations with respect to quality control mechanisms, supportive systems/databases, efficient inquiry handling workstreams, and overall dissemination of scientific information
Ensure alignment of Medical Information activities with Clinical Research & Medical Affairs through development of comprehensive Medical Information plan and communication lines
Provide oversight and lead the development of medical information resource documents and in the handling of medical information requests for assigned products and therapeutic areas
Lead and execute Medical Information congress activities, including face to face attendance and provision, plus coordinating activities with commercial colleagues where relevant, to include pre and post conference [DD1] briefings and content review
Ensure all medical information content is scientifically developed and maintained to ensure current/relevant data is disseminated upon request
Manage, train and mentor Medical Information Specialists, Coordinators and contractors
Monitor and evolve 3rd party call center responsible for all Med Info triage
Provide and interrogate metrics to ensure continued service provision and Quality improvement of educational resources
Ensure suitable support to and recommend infrastructure to co-development/co- promotional partner organizations
Act as Medical Reviewer for PRC and MRC processes – full checking of referencing and medical accuracy of both promotional and non-promotional materials as required
Assist in supporting Medical Affairs initiatives including promotional review (PRC), medical review (MRC), Speaker Training, Sales Training, etc
Manage the technology needs across the Medical Information function and explore new digital innovations to meet customer needs
Lead submission(s) of compendia listings
Accountable for ensuring medical information requirements of the payer strategy for the U.S are met
Follow the vision and create a strategy to enhance or create channels for responding to unsolicited requests for medical information or communicating key scientific information about our products
Manage, train, mentor, and professionally develop junior staff members, including potential fellows and rotation students, to provide excellence in execution of department deliverables
Qualifications:
Required:
Master’s degree in pharmacy or related science (Advanced degree or PharmD preferred) with a minimum of 6+ years within the pharmaceutical industry; minimum of 3+ years of medical information experience, including MI leadership experience
Preferred: Experience managing a 3rd party MI provider
Key Skills/Knowledge:
Ability to handle multiple demands in a fast-paced environment. Must be able to exercise appropriate judgment, as necessary. Requires a high level of initiative and independence
Experience in medical writing and support of product launch preferred
Excellent project management skills
Excellent oral and written communication skills
Organizational and planning skills, detail-oriented
Experience in scientific/medical literature identification and evaluation
Highly self-motivated and able to handle multiple tasks in a timely fashion
Familiarity of PC-based applications, including Microsoft Word, Excel, PowerPoint, and Outlook
Analytical, solutions-oriented, negotiation and strategic-thinking skills
All Madrigal new hires whose roles require them to enter Madrigal’s physical offices will be required to provide documentation that they are fully vaccinated against COVID-19
