Associate Director, Medical Information

Conshohocken, PA
Medical Affairs /
Full Time
/ Hybrid
Reporting to the Senior Director, Medical Information, the Associate Director, Medical Information will be responsible for the generation, revision, review and maintenance of frequently asked questions, standard response letters and custom inquiries for use in response to unsolicited requests for both approved and investigational products for Madrigal Pharmaceuticals The AD, Medical Information will also provide cross-functional support in execution of departmental deliverables. The AD, Medical Information will also support the medical review for promotional and medical materials. The AD, Medical Information will remain current on relevant medical/scientific therapeutic areas of interest to the company and professional standards to ensure they are able to provide timely, accurate, balanced and compliant medical information.

Responsibilities (Including, But Not Limited To)

Support Medical Information operational strategies/objectives and provide medical, scientific and technical support for the Madrigal Pharmaceuticals product portfolio and/or products under clinical development

Support project plans that ensure pre- and post- product launch preparedness of the Medical Information department, including support of Medical Information Call Center, Medical Affairs, Medical Science Liaisons, Market Access, and Commercial teams
Provide quality review for inquiry handling by Medical Information Call Center, provide input for efficient inquiry handling/triage, and overall dissemination of scientific information

Provide literature search/evaluation, writing, management and review support of the development of medical information resource documents (Standard Responses and FAQs) and in the handling of medical information requests for assigned products and therapeutic areas

Respond verbally and in writing to escalated and custom response from the Medical Information Call Center

Support Medical Information congress activities, including face to face attendance and Medical Information booth coverage

Ensure all medical information content is scientifically developed and maintained to ensure current/relevant data is disseminated upon request

Train Medical Information Call Center agents

Act as Medical Reviewer for PRC and MRC content, including data check and reference requirements to ensure medical accuracy of both promotional and non-promotional materials as required

Support the technology needs across the Medical Information function

Contribute to submission(s) of compendia listings

Contribute to the development of Medical Information processes and SOPs

Liaise with Medical Affairs to identify emerging medical information content needs

Follow the vision and strategy to enhance or create channels for responding to unsolicited requests for medical information or communicating key scientific information about our products



Advanced scientific degree (e.g., PharmD, PhD) is required with a minimum of 4+ years within the pharmaceutical industry; minimum of 2+ years of medical information experience within the pharmaceutical industry

Demonstrated ability to work with cross functional teams is required

Preferred: Medical Inquiry management, Standard Response writing/management, launch experience, medical review of medical and promotional materials
Key Skills/Knowledge:

Ability to handle multiple demands in a fast-paced environment. Must be able to exercise appropriate judgment, as necessary. Requires a high level of initiative and independence

Experience in medical writing and support of product launch preferred

Excellent project management skills

Excellent oral and written communication skills

Organizational and planning skills, detail-oriented

Experience in scientific/medical literature identification and evaluation

Highly self-motivated and able to handle multiple tasks in a timely fashion

Familiarity of PC-based applications, including Microsoft Word, Excel, PowerPoint, and Outlook

Analytical, solutions-oriented, negotiation and strategic-thinking skills
All Madrigal new hires whose roles require them to enter Madrigal’s physical offices will be required to provide documentation that they are fully vaccinated against COVID-19.  

Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law.
Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established.

Please be aware that we are currently receiving numerous reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals’ Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal’s name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process. Interviews with Madrigal are conducted via the Zoom platform.
Please also note that any correspondence with regard to employment would come from an authorized email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for Madrigal we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks.