Inside Sales Representative

Waterloo /
Sales – Sales /
/ Hybrid
Who We Are, What We Do, Where We Are Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their communities, countries and companies. 
Headquartered out of Waterloo, ON but with over 400 employees spread out globally, Magnet is continuing to expand and grow. Where we are today, is not where we want to be tomorrow. 

Your Team

The the Magnet Global Sales team is a high-performance operating group under a clear mission narrative, having greater degree of employee and customer satisfaction and retention, growing quickly while being extremely profitable.

A quote from your leader…   

“The Inside Account Manager is responsible for hunting, maintaining a pipeline and closing new logo business within a defined territory throughout North America.  Focus is on SMB and Mid Market Accounts in the Corporate and Consultant Space”
What You Will Accomplish

·       Work closely with supporting teams specifically SDR (Sales Development Representatives) and AE (Account Executives)
·       Educate and solution our offerings to new prospects
·       Meet and exceed quota
·       Develop an in-depth understanding of customer’s environment, workflow and how our solution aligns with their needs
·       Develop detailed QBR plans to drive expansion
·       Provide excellent service on a consistent basis and build strong new customer relationships, leading to a high retention rate
·       Prospect new logo opportunities within an assigned regional territory within North America
·       Manage sales cycles from start to finish
·       Maintain an accurate pipeline and report forecasts weekly/quarterly
·       Uphold complete and accurate records of all sales activities in our CRM system (Salesforce)
·       Generate and promote campaigns and support programs driving product awareness and education
·       Execute Quarterly Business Reviews
·       Demonstrate excellent cross functional relationships with supporting teams
What We Are Looking For

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us. 

There are a couple must haves, but we will keep that list short:

·       Previous experience working in a sales role
·       Experience working with a CRM system, preferably Salesforce would be considered an asset
·       Strong analytical, relational and negotiation skills
·       Excellent verbal and written skills
·       Motivated teammate with a self-starter attitude
The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy in their previous experiences:

Greater Good – We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.

Respect – Wehold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities

Innovation – Welead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.

Teamwork – Wecollaborate internally and externally, while caring about each other and listening to our customers.
We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.
We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email