Technical Writer Co-op (Summer 2023 Term)

Waterloo, Ontario /
Research and Development – Customer Support /
Co-op
/ Hybrid
Who We Are, What We Do, Where We Are Going
 
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their communities, countries and companies. 
 
Headquartered out of Waterloo, ON but with over 400 employees spread out globally, Magnet is continuing to expand and grow. Where we are today, is not where we want to be tomorrow. 

Your Role
The Technical Writer Co-op is responsible for creating and maintaining documentation for Magnet Forensics software products. Documentation is targeted towards a forensic investigator audience. As part of the Product Management team, the Technical Writer Co-op will work closely with various internal groups.

What You Will Accomplish
-Collaborate with the Product Documentation and Technical Support teams to build knowledge base articles for external and internal audiences.
-Perform peer edits and proofreading to make sure documentation and customer-facing communications follow the Magnet Forensics Style Guide and that language is clear, concise, and correct.
-Help build out team resources, including wiki pages.

What We Are Looking For 
We’re looking for someone who checks off most, but not all, of the boxes. It’s more important to us to find a candidate who can display indicators of success through skills they have developed and experience they have been a part of, than to find folks who have “been there, done that”. We want to be a part of your development journey, and we’ll learn as much from you as you learn from us. 

There are a couple must haves, but we will keep that list short:
-You are working toward a Bachelor's degree in Literature & Rhetoric, or Rhetoric, Media, and Professional Communication
-You have a basic understanding of topic-based writing (DITA)
-You have excellent written communication skills and a strong attention to detail
-You like working in a collaborative environment with smart, funny and interesting people

The Most Important Thing
We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy throughout their previous experiences: 

Greater Good – We think beyond our own interests and strive to improve communities around the world. This demonstrates our passion for making a difference in the world.
Respect – We hold ourselves accountable through transparent sharing of information and we have faith in each other’s abilities.
Innovation – We lead the industry in excellence and reliability while keeping the user experience simple and relevant. We are not afraid to push the boundaries to stay ahead of our competitors.
Teamwork – We collaborate internally and externally, while caring about each other and listening to our customers.

Magnet Forensics Inc. is an affirmative action, equal opportunity employer. It is Magnet Forensics policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job. Magnet Forensics does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law.
 
Magnet Forensics encourages applications from all qualified candidates. Magnet Forensics has a great record of accommodating persons with disabilities. Contact our AODA contact at aoda@magnetforensics.com or 519-342-0195, if you need accommodation at any stage of the application process or want more information on our accommodation policies.

We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
 
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.
 
We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email aoda@magnetforensics.com.