Senior Business Analyst
Waterloo / Ottawa / Ontario
Operations – Business Systems /
Hybrid
Your Role
As a Senior Business Analyst at Magnet, you will be part of a fast-moving team of technology and process improvement-oriented people with the common goal of improving how Magnet operates. Business Analysts will partner with business functions to understand strategic direction and will not only support but will also drive, and architect system and process solutions that enable those strategic goals. As a business analyst you will decompose business requirements into system capabilities and work with the technical team to bring solutions to fruition.
What You Will Accomplish
· Run weekly sprint planning meeting, serve as the facilitator between business systems and the business function.
· Derive departmental objectives with leaders and support the planning of reaching those objectives.
· Partake in strategic direction planning sessions and support the overall understanding of complexity and resource requirements.
· Guide and drive continuous improvement initiatives to eliminate process pain points of the organization you support.
· Act as an expert resource to business leads and team members in designing business processes that introduce efficiencies.
· Creating and maintaining documentation on processes, policies, and help related materials for team members.
· Assist technical consultants with the development of technical documentation of existing and future applications.
· Writing detailed descriptions and workflow diagrams of users current and projected needs program functions, and steps required to modify.
· Gather and draft requirements and functional specification documents.
· Provide change management support during system implementation.
What We Are Looking For
We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.
There are a few must haves, but we will keep that list short:
· Bachelor's degree or diploma in relevant field.
· 5 + years’ experience work implementing and improving business processes & systems.
· Experience leading continuous improvement initiatives from inception to implementation.
· Experience with Salesforce.com a major asset.
The Most Important Thing
We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:
CARE – We care about each other and our mission to make a difference in the world.
OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.
DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.
