Account Specialist, Public Sector

Dusseldorf /
Sales – Sales /
/ Hybrid
Who We Are, What We Do, Where We Are Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes and shares evidence from computers, smartphones, tablets and other IoT related devices. We are continually innovating so that our customers can deploy advanced and effective tools to protect their communities, countries and companies. 
Headquartered out of Waterloo, ON but with over 400 employees spread out globally, Magnet is continuing to expand and grow. Where we are today, is not where we want to be tomorrow. 

Your Team
The EMEA Sales team is a high-performance operating group under a clear mission narrative, having greater degree of employee and customer satisfaction and retention , growing quickly while being extremely profitable.
A quote from your leader…
“The Public Sector Account Specialist is responsible for growing the ARR within our existing government account base by utilizing Magnet Forensics’ portfolio of products, solutions and services.”  
What You Will Accomplish
·         Provide excellent service on a consistent basis and build strong customer relationships
·         Drive adherence to the Global Retention Rate
·         Execute onboarding activities in a timely manner
·         Identify upsell opportunities within the current law enforcement customer base
·         Accurately complete quoting process and ensure comprehensive records for accounting purposes
·         Maintain complete and accurate records of all sales activities in Magnet’s CRM system (Salesforce)
·         Generate and promote campaigns and support programs driving product awareness and education
·         Facilitate projects focused on improving systems and processes to increase efficiencies
·         Demonstrate excellent cross functional relationships and collaboration 
·         Develop an in-depth understanding of customer’s environment via a needs analysis in order to ensure Magnet is providing the most comprehensive product to our customers 
·         Develop and execute annual and quarterly territory plans
·         Leverage sales tools such as Pardot, Salesforce and Salesloft to maximize sales productivity 
·         Manage the product trial lifecycle 
What We Are Looking For
We’re looking for someone who checks off most, but not all, of the boxes. It’s more important to us to find a candidate who can display indicators of success through skills they have developed and experience they have been a part of, than to find folks who have “been there, done that”. We want to be a part of your development journey, and we’ll learn as much from you as you learn from us.

There are a few must haves, but we will keep that list short:
·         Successful experience in a direct or indirect software sales role where you have exceeded quota
·         Strong relationship builder who can utilize those relationships preferably in the public/governments sector to increase sales and introduce new technologies 
·         Experience working with a CRM system, preferably Salesforce 
·               Successful experience in a direct or indirect software sales role where you have exceeded quota
·               Strong relationship builder who can utilize those relationships preferably in the public/governments sector to increase sales and introduce new technologies

In addition, we are looking for someone who has:

·               Fluency in English is required.
·               Knowledge of French, German, Polish, Dutch or Spanish is an advantage
·               Preferably within a 50 km radius of Düsseldorf
The Most Important Thing
We’re looking for candidates that can provide examples of how they have demonstrated Magnet InteGRITy throughout their previous experiences:
Greater Good – we think beyond our own interests and strive to improve the communities around the world. This demonstrates our passion for making a difference in the world
Respect – holding ourselves accountable through transparent sharing of information and having faith in each other’s abilities
Innovation – leading the industry in excellence and reliability while keeping the user experience simple and relevant. It also highlights that we are not afraid to push the boundaries to stay ahead of our competitors
Teamwork – collaborating internally and externally while caring about employees and listening to our customers

We’re committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.
We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. If you require accommodation, please let our talent team know, or you can email