Sales Administrative Analyst
MailChannels is the world's foremost provider of outbound anti-spam and email delivery technology. The company was founded in 2004 by engineers with the goal to rid the world of spam!
Our innovative products provide the platform of choice for ISPs and hosting providers that want to ensure the best deliverability for their customer's email and are serious about eliminating spam. MailChannels is looking for a smart, self-motivated Administrative Sales Assistant to become a key member of a growing sales team.
You are extremely organized and are a strong multi-tasker with exceptional people skills. You enjoy working with a variety of different people providing support and problem-solving. You love technology and are well versed in a variety of software programs.
You will play a key role in ensuring the success of our sales team. They will rely on you to support their on-going daily efforts. This includes:
· Customer renewals
· Billing Management
· Dealing with customer complaints and questions
· Market Research into potential new industry and target market
· Business and Market Analysis specific to Web Hosting Industry
· Proposal preparation
· Powerpoint presentation preparation
· Process and Policies development
2-3 years of administrative or customer service experience
Bachelor's or equivalent required, MBA preferred
Strong communication skills both verbal and written in English and French
Proficiency with MS Word, Excel, Powerpoint and Salesforce
Ability to learn new software quickly
Ability to follow through and complete overlapping projects
Good organizational, time management and prioritizing skills
Ability to interpret and implement company policies and procedures
Excellent customer service skills with individuals at all levels with an organization
Ability to demonstrate good judgement when dealing with customers
Wage: $20.00 - $23.00/hr + Extended benefits