Senior Product Manager - Growth

Remote Position /
Product Management /
Full Time
At MainStreet, we’re problem solvers. 

Our products aim to do one thing: save startup founders and small business owners time, money, and peace of mind. We started by demystifying complicated tax credits, saving over $100M – and countless hours of tax code research 🥱– for founders in nearly every industry. Then, we introduced MainStreet Procurement, simplifying expense management and contract negotiation for teams without the means to do it themselves, as well as our treasury management product that helps customers earn better yields on their cash reserves.  Since our sort-of viral beginnings in 2019, we’ve raised a $60M Series A (more on that later), launched three product lines (with more in the works), and grew from 3 employees to 160+.

We owe our success to the strength of our team. Before joining MainStreet, we helped build companies like Intuit, PayPal, Google, Apple, Coinbase, Gusto, LinkedIn, Slack, and more. We’re 100% remote, spanning across 30+ states and Canada. We’re fellow founders, engineers, accountants, designers, dog (and cat) lovers, adventurers, coders, and parents. We move fast. We think big. We don’t take ourselves too seriously. And we’d love for you to join us.

The opportunity

MainStreet is looking for a Product Manager to help our customers discover, apply for, and claim government credits that can help them to thrive.

You’ll determine the strategy and requirements for new initiatives, working closely with engineering, design, and operations teams to lead projects from conception through launch.

If you love solving our customers’ hardest problems and coordinating across the organization to make it happen, this role is for you.

What you’ll do

    • Own our new client onboarding funnel across all product lines
    • Define requirements for new features that will address core customer needs as it relates to the overall MainStreet platform
    • Work with the entire product management team  and all stakeholders to ensure a winning client on-boarding experience and enable their growth throughout the platform
    • Build strategies and product experiences to upsell current customers to new products 
    • Build our core product platform and make sure the user experience with all MainStreet products is unified, consistent, and high quality 
    • Collaborate deeply with cross-functional teams including sales, marketing, operations, finance, and customer success to coordinate customer experiences and  product success
    • Collaborate with executive leadership to define strategies to grow MainStreet to the next level 

What we’re looking for

    • 4+ years of overall product management experience with a strong focus on growth product management
    • Experience growing adoption products in fast moving environments
    • Strong customer empathy and ability to derive product requirements from user needs
    • A willingness to learn on the job and take on tasks as needed
    • Excellent written and verbal communication skills
    • Ability to work independently and communicate with video chat software, such as Zoom
    • Familiarity with accounting or economic development a plus
    • Computer science background or similar experience preferred

You will thrive if

    • You enjoy building things from zero to one and from one to one hundred
    • You have a passion for helping small businesses and startups succeed
    • You can seamlessly transition between thinking about long-term, high level strategy to intricate details of product behavior
    • You operate under a service mindset — we’re here to serve our customers, not our egos
    • You enjoy turning complex problems into elegant solutions

Compensation

    • Base salary range for this position is $115,000 - $199,000 and is based upon years of experience that is commensurate with the level of the position in addition to location
    • Bonus that is commensurate with the level of the position
    • Robust equity program with significant upside potential
    • Benefits including medical, dental, vision, disability, life, 401k plus additional perks to make your work from home life better



About MainStreet

MainStreet takes a holistic approach to small business management so you can grow smarter, not harder. We plug into your accounting and payroll systems to check for savings opportunities in unlikely places. From complex government tax credits to exclusive discounts on the tools you use every day, we save you thousands of dollars, hundreds of hours, and countless headaches.

Throughout the year, you’ll track expenses and savings through your MainStreet dashboard and tag us in on big purchases and contract negotiations. Come tax season, we’ll do the paperwork and even let your CPA take all the credit. Consider us your silent partner-in-savings, your financial secret weapon, your smart (not a) bank – whatever you want to call us. We’ve got your back so you can get back to building your business. ✨

Our $60M Series A
We’ve raised over $60M from an incredible community of partners, operators, and founders, including SignalFire (who led our Series A), Ryan Hoover (Product Hunt founder), Ashton Kutcher’s Sound Ventures, Des Traynor (Intercom co-founder), Gradient Ventures (a Google Venture Fund), Ron Conway’s fund SV Angel, Shrug Capital, and Tusk Ventures.

How we think about diversity

We try to make sure the diversity of our customers is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities — we end up building a better experience for everyone who uses MainStreet.

We know we need to be intentional in our hiring practices in order to overcome systemic biases we may be blind to. So, if your lived experience has given you a unique perspective on business, startups, or any other aspect of our business – even if you don’t meet all the requirements – please still apply and let us know so we can make sure your application gets the attention it deserves.