Finance Operations Officer - Client Support
Paris /
Finance â Finance Operations /
FR Executive/Cadre
/ Hybrid
Discover our galaxy đȘ
Since 2013, when Malt was founded by Vincent Huguet and Hugo LassiĂšge, we have become Europeâs fastest-growing freelance marketplace.
By acquiring Comatch (the Berlin-based leading marketplace for top freelance management consultants and industry experts) in 2022, weâre now home to a dynamic community of 430k+ freelancers, 50k+ companies, and 500+ Malters.
Weâve built the industryâs leading freelance management solutionsâall on a powerful, data drivenâto match companies with the right freelance talent.
But weâre more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.
Today, our company is growing fast! We need people like you to help us write this next chapter.
We are a tech company with a human approach đœ
- Strong company culture fueled by 500+ Malters from 40 countries
- Offices in France, Germany, Spain, Belgium, United Kingdom, the Netherlands and the Middle East
- Committed to equality and diversity (50% of people managers are women)
- Strong career path policies allowing all Malters to develop and grow equally
- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France
- Recognized twice by LinkedIn as one of the best start-ups to work at
Explore your future career đ
En rejoignant lâĂ©quipe Finance Operations, tu travailleras en Ă©troite collaboration avec nos partenaires financiers (plateforme de gestion des paiements, partenaire de financement) ainsi que nos commerciaux et nos Ă©quipes techniques.
Ton rĂŽle sera dâoptimiser les processus de facturation et paiement de la plateforme afin de proposer Ă nos freelances et clients une expĂ©rience toujours plus exceptionnelle sur la plateforme Malt.
Key responsibilities âš
Gestion de lâactivitĂ© finance opĂ©rationnelle quotidienne:
- Gérer de maniÚre proactive le processus de facturation de nos différents comptes.
- S'assurer que les factures sont opportunes, précises et complÚtes, conformément à notre modÚle et aux attentes du client.
- Collaborer avec les autres départements pour assurer l'exactitude de la facturation: comptabilité, sales, finops.
- Gérer le support aux clients / freelances sur des problématiques de facturation / paiement et gestion de la facturation spécifique hors plateforme (avoirs, factures HBO)
- RĂ©conciliation des paiements clients et relance des avis de paiement.
Innovation / Automatisation des processus :
- Mettre en Ćuvre et suivre les projets liĂ©s Ă la facturation (simplifier et automatiser les processus de facturation, automatiser les processus de commandes/SO...)
- Identification des goulots dâĂ©tranglement dans les processus financiers actuels qui provoquent des frictions cĂŽtĂ© clients/freelances et entraĂźnent des tĂąches manuelles Ă faible valeur ajoutĂ©e (gestion de factures / avoirs, envoi de factures en manuel, etc.)
About you đ§âđ
- Une premiÚre expérience en start-up (idéalement plateforme B2B) avec un focus sur des problématiques de finance opérationnelle
- Rigoureux(se), autonome et trÚs organisé(e)
- Attitude positive & constructive
- Approche créative de la résolution de problÚmes
- Solides compétences en Excel et en matiÚre de planification et d'organisation
- MaĂźtrise du français, niveau professionnel en anglais, et Ă lâaise dans un environnement international et anglophone
- MotivĂ©(e) Ă faire Ă©voluer une plateforme qui fera 1 milliards dâeuros en 2024 !
How to join the mission? đ
- Premier Ă©change avec un(e) Talent Acquisition Manager
- Entretien avec un(e) de nos Team Lead Finance Operations
- Business case à compléter sur place (Excel / Mise en situation) avec un(e) Team Lead et Jessica, Finance Operations Manager
- Entretien final avec Nicolas, notre Head of Finance
- DĂ©jeuner avec le reste de lâĂ©quipe Finops !
Malt is the perfect space to thrive personally and professionally đ«
- Onboarding: Before easing into your new role, youâll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
- Equity: Every Malter is entitled to stock options
- Lunch vouchers (legal benefit): âŹ9/day on your Swile card.
- Transportation (legal benefit): 50% reimbursement (any type of transport)
- RTT: From 8 to 12 days off
- Malt sabbatical: After three years of service, every malter is entitled to one month of sabbatical leave.
- Free books: If youâre interested in learning more about any topic relevant to Maltâs business, just tell us the books youâd like to read, and weâll order them for youâwithout any questions asked or approval processes to follow.
- Remote work: Hybrid remote policy
- Annual off-sites: Les Arcs, Amsterdam, Ibiza⊠Where next ?
Ready? Get your ticket to Malt đȘ
