Finance Operations Officer - Client Support

Paris /
Finance – Finance Operations /
FR Executive/Cadre
/ Hybrid
Discover our galaxy đŸȘ

Since 2013, when Malt was founded by Vincent Huguet and Hugo LassiĂšge, we have become Europe’s fastest-growing freelance marketplace. 
By acquiring Comatch (the Berlin-based leading marketplace for top freelance management consultants and industry experts) in 2022, we’re now home to a dynamic community of 430k+ freelancers, 50k+ companies, and 500+ Malters.

We’ve built the industry’s leading freelance management solutions—all on a powerful, data driven—to match companies with the right freelance talent.
But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.  

Today, our company is growing fast! We need people like you to help us write this next chapter.

We are a tech company with a human approach đŸ‘œ

- Strong company culture fueled by 500+ Malters from 40 countries
- Offices in France, Germany, Spain, Belgium, United Kingdom, the Netherlands and the Middle East
- Committed to equality and diversity (50% of people managers are women)
- Strong career path policies allowing all Malters to develop and grow equally
- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France
- Recognized twice by LinkedIn as one of the best start-ups to work at

Explore your future career  🔭

En rejoignant l’équipe Finance Operations, tu travailleras en Ă©troite collaboration avec nos partenaires financiers (plateforme de gestion des paiements, partenaire de financement) ainsi que nos commerciaux et nos Ă©quipes techniques.

Ton rĂŽle sera d’optimiser les processus de facturation et paiement de la plateforme afin de proposer Ă  nos freelances et clients une expĂ©rience toujours plus exceptionnelle sur la plateforme Malt.

Key responsibilities âœš

Gestion de l’activitĂ© finance opĂ©rationnelle quotidienne:

    • GĂ©rer de maniĂšre proactive le processus de facturation de nos diffĂ©rents comptes.
    • S'assurer que les factures sont opportunes, prĂ©cises et complĂštes, conformĂ©ment Ă  notre modĂšle et aux attentes du client.
    • Collaborer avec les autres dĂ©partements pour assurer l'exactitude de la facturation: comptabilitĂ©, sales, finops.
    • GĂ©rer le support aux clients / freelances sur des problĂ©matiques de facturation / paiement et gestion de la facturation spĂ©cifique hors plateforme (avoirs, factures HBO)
    • RĂ©conciliation des paiements clients et relance des avis de paiement.

Innovation / Automatisation des processus :

    • Mettre en Ɠuvre et suivre les projets liĂ©s Ă  la facturation (simplifier et automatiser les processus de facturation, automatiser les processus de commandes/SO...)
    • Identification des goulots d’étranglement dans les processus financiers actuels qui provoquent des frictions cĂŽtĂ© clients/freelances et entraĂźnent des tĂąches manuelles Ă  faible valeur ajoutĂ©e (gestion de factures / avoirs, envoi de factures en manuel, etc.)

About you 🧑‍🚀

    • Une premiĂšre expĂ©rience en start-up (idĂ©alement plateforme B2B) avec un focus sur des problĂ©matiques de finance opĂ©rationnelle 
    • Rigoureux(se), autonome et trĂšs organisĂ©(e) 
    • Attitude positive & constructive
    • Approche crĂ©ative de la rĂ©solution de problĂšmes
    • Solides compĂ©tences en Excel et en matiĂšre de planification et d'organisation
    • MaĂźtrise du français, niveau professionnel en anglais, et Ă  l’aise dans un environnement international et anglophone
    • MotivĂ©(e) Ă  faire Ă©voluer une plateforme qui fera 1 milliards d’euros en 2024 !

How to join the mission? 🚀

    • Premier Ă©change avec un(e) Talent Acquisition Manager
    • Entretien avec un(e) de nos Team Lead Finance Operations
    • Business case Ă  complĂ©ter sur place (Excel / Mise en situation) avec un(e) Team Lead et Jessica, Finance Operations Manager
    • Entretien final avec Nicolas, notre Head of Finance
    • DĂ©jeuner avec le reste de l’équipe Finops !

Malt is the perfect space to thrive personally and professionally đŸ’«

- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
- Equity: Every Malter is entitled to stock options 
- Lunch vouchers (legal benefit): €9/day on your Swile card.
- Transportation (legal benefit): 50% reimbursement (any type of transport)
- RTT: From 8 to 12 days off
- Malt sabbatical: After three years of service, every malter is entitled to  one month of sabbatical leave.
- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.
- Remote work: Hybrid remote policy
- Annual off-sites: Les Arcs, Amsterdam, Ibiza
 Where next ?

Ready? Get your ticket to Malt đŸȘ