Site Reliability Engineer

Miami /
Product – Platform & Reliability /
Employee - Full time
If you’re a customer of some of the largest digital global banks, then you’ve probably interacted with our platform and didn't even know it! We are Mambu - SaaS FinTech Unicorn on a mission to revolutionize financial services globally. Your reward if you will join us? A mark on a product used by millions of people!

Meet your team 
Our teams mission is to run and continuously improve Mambu’s platform and products running in production, with an extreme focus towards availability, reliability and overall system performance.


Your role at Mambu

    • You'll continuously work on improving observability of Mambu’s production and build technical knowledge base
    • You’ll drive end-to-end resolution of production incident and reliability improvement efforts across Mambu
    • You’ll support other teams by solving technical issues (cases) reported by customers
    • You'll deliver standard requests raised by Product and Customer Success teams
    • You'll onboard new products, activities and services
    • You'll be an ambassador of SRE culture and mindset in Mambu

What you're bringing to the table

    • You have 4+ years of experience as a Site Reliability Engineer, Operations Engineer or Engineer
    • You have 3+ years of experience in operations, preferably with a public cloud
    • You have 1+ years of experience with Docker and Kubernetes
    • You have experience with application monitoring, alerting on scale Experience and operational processes (major incident management, monitoring, post-mortems, etc.) 
    • You have good knowledge of Linux systems (including networking and security)
    • You have basic knowledge of database administration and SQL querying skills and query performance troubleshooting

You're more than your job description

    • You’re proactive and a self-starter that can work independently and in a team setting
    • You have the ability to work across geographic and cultural boundaries
    • You’re not satisfied with what’s already available and have the ambition to revise and improve things in the name of progress
    • You're an excellent communicator in English and Spanish

Embrace your future at Mambu

We are a diverse group of Mambuvians, and we are growing fast across 30 countries and 6 continents (not enough banks on Antarctica!). Our eyes are on the future, and we believe we can achieve our mission together by working agile, harnessing the latest technology and having a positive impact for future generations by improving the environment we are in. Mambuvians own their career growth, but we like to celebrate our successes together. We’ve got your back on your health, body and mind. Whether it’s our flexible hours or locations, or our 4-day work week over a 3 month period. You work 4 days a week, but get paid for 5.

As a member of the US team, we provide you with:
- Competitive benefits package- 100% employer paid Medical, Dental and Vision, Disability Insurance, Life Insurance, 401K
- Time to unwind-  Enjoy 20 days of PTO (vacation, sick, personal) and 6 floating holidays (full-time employees only) per year, as well as paid holidays
- Cell phone reimbursement and continued education benefits 


More about us:

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For more details regarding our global career opportunities, please visit Career Site