Program Manager
Houston, TX / Dallas, TX / Waco, TX
Consulting & Service – Deliverable Operations /
Full-time /
Hybrid
Mantis Innovation provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We look at the entire facility—inside and out—and can impact 70% of what a building operator allocates critical budget dollars toward, including: Strategic electricity and natural gas procurement, renewable energy, and demand response; climate impact reduction and reporting, net zero strategies, and sustainability planning; roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, and EV charging; lighting/LED retrofits, HVAC/mechanical systems, and BMS/BAS improvements and implementation.
This role bridges client-facing strategy and internal project delivery. The Program Manager oversees contract and project execution for strategic accounts with high revenue impact and multiple service lines (HVAC, Roof, Pavement, Energy, etc.). This role ensures safe, professional, and financially sound performance aligned with Mantis standards and client agreements. Up to 30% travel may be required.
Consulting Program Management
- Serves as primary point of contact (POC) for program-level clients.
- Support Strategic Account Executives (SAEs) to grow strategic accounts by delivering data indicators and opportunities for additional growth.
- Work with Field and Deliverables Managers to clarify scope and quality expectations and improve quality by reviewing data and providing feedback on issues.
- Lead Project Managers assigned to projects across various disciplines, HVAC, Roof, Pavement, Energy, etc.
- Communicate to customers on schedules, deliverables set in SOW, priority considerations, and data to grow the programs.
- Visit customers to deliver results and build relationships, enabling Mantis to become a valued partner supplier.
- Meet and exceed client expectations through superior client service, on-time delivery, and a collaborative approach to problem solving.
- Maintain, develop, and expand relationships with existing clients to maintain continuity and grow our revenue and scope of work annually
- Become the primary POC for the client as needed, working within their team and ours to exceed expectations and ensure successful project delivery
- Achieve or exceed monthly and quarterly Key Performance Indicators (KPI’s)
- Interact with internal team members including sales support, marketing, strategic account executives, sales executives, fellow project managers, subject matter experts, and senior management as needed
Project Management
- Lead cross-functional project teams across disciplines and geographies.
- Manage the full project lifecycle (“cradle to grave”) from concept through financial closeout.
- Develop and maintain project schedules, scopes, and team assignments.
- Ensure alignment with internal stakeholders: PMs, SMEs, Sales, Ops, and senior leaders.
- Surface upsell opportunities to Account Managers and support proposal development.
Project Administration
- Partner with Project Accountants for revenue recognition, invoicing, forecasting, and collections.
- Own project documentation: setup, budgets, status reports, meeting notes, change orders.
- Montor performance and profitability: margins, utilization, timelines.
- Ensure all documentation is accurate, up-to-date, and audit ready.
- Help resolve problems, including invoicing or billing issues, as the customer POC
MINIMUM REQUIRED QUALIFICATIONS
- 12+ years of project management experience across engineering, construction, or technical system projects.
- Strong understanding of system integration, audits, field inspections, and commissioning processes.
- Able to read and interpret technical drawings, schematics, and project documents.
- Experience with system testing, troubleshooting, and quality assurance.
- Skilled in working with cross-functional teams, including clients, contractors, engineers.
- Proficient in Microsoft Office and project tools; PMP or similar certification is a plus.
PREFERRED QUALIFICATIONS
- BS or higher degree in architecture, engineering, or construction management
- Project Management certification
- Current Registered Roof Observer, Registered Roof Consultant and/or LEED accreditation
- Six Sigma or Lean experience
$115,000 - $145,000 a year
Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
What else can we offer you?
We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees). Working at Mantis also brings tremendous professional development opportunities that allow you to make a real impact on both the company and your career!
Not sure you meet every single requirement?
Studies show that women and individuals from underrepresented groups often hesitate to apply unless they check every box. At Mantis, we’re committed to building an inclusive and equitable team—so if this role excites you, we’d love to hear from you, even if your experience doesn’t match every single qualification.
Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
