Team Manager / Escrow Manager

Oak Brook, IL /
Corporate – REIS Staff /
/ On-site
Marcus & Millichap, the nation's leading commercial real estate investment company, is seeking a talented Team Manager / Escrow Manager to support a top-performing commercial real estate brokerage team located in Oakbrook Terrace, IL (Chicago)
The ideal candidate would possess the following:  Excellent customer service skills, ability to work effectively with all personalities, positive, professional, can-do attitude. Courteous and approachable, able to keep work confidentially, able to keep cool in high pressure situations, proficient at multi-tasking, accept responsibility for and take pride in work output/product while achieving deadlines.
The Team Manager component will be responsible for developing and overseeing (with assistance from senior partners) all team related processes, projects, and procedures.  He/she should have experience managing multiple employees and will be a liaison between the senior partners and the rest of the team members, as well as company management personnel.  

Team Manager Responsibilities:
·         Primarily overseeing the team’s daily activities to ensure effective workflow
·         Work closely with senior partners to develop and oversee team processes and projects to ensure short and long-term goals are met
·         Manage multiple schedules
·         Oversee all team staff members
·         Schedule team and client events and outings
·         Interview new hires and train new team members
The Escrow Manager component will have direct client interaction and must be proficient in written and oral communication.  He/she should ideally have an advanced understanding of the real estate transaction process including reading and understanding documents such as leases and contracts as well as interaction with escrow companies.
Escrow Manager Responsibilities:
·         Reading and abstracting real estate documents
·         Creating and managing critical event timing (i.e. Escrow deadlines)
·         Serving as liaison between agent(s), client(s), and third-party vendor(s)
·         Submit Necessary Paperwork and Process Closings Internally
·         Communicate with Title Company to Ensure Contractual Requirements are Met (Escrow Opened, Confirm Earnest Money & Wiring Instructions, Closing Documents, etc.)
·         Assist in Gathering, Delivering & confirming receipt of critical information
·         Process Tenant Estoppel & SNDA Request (as needed)
·         Update Team Pipeline Reports and other Sales Reports

Desired Experience/Skills:

    • Experience in operations management, staff oversight and hiring, including advanced administrative/clerical functions, interaction with clients as well as exposure to real estate escrow management and contracts.
    • College graduate or demonstrated combination of formal education, training, and experience with knowledge, skills, and abilities equivalent to those possessed by a college graduate.
    • Experience with Microsoft Word, Excel, Outlook, PowerPoint
    • Experience planning, organizing, and executing multiple assignments, tasks, and projects
    • Experience proofreading documents for spelling, punctuation, and grammar
    • Experience with Salesforce is desirable although not required
    • Must demonstrate desire and capability to integrate work across relevant areas, manage transactional risks appropriately, handle information/documents and provide exceptional service to internal and external customers

    • #LI-JT
Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 2,000 investment sales and financing professionals in 80+ offices throughout the United States and Canada.  

Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2022, the firm closed 12,272 transactions with a sales volume of approximately $86.3 billion.

The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.

Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.