DevOps / SRE Lead

Platform Development – Platform Team /
Full-time /
Who we are
Maribel Health is a General Catalyst venture backed startup company with a mission “to make home the center of the health system.” Maribel was created to enable forward thinking health systems to lead as care transitions to the home, including the successful launch and operation of Hospital-at-home (HaH) capabilities.

Maribel’s strength is our people --  a team of clinical leaders, technologists, and operators with a unique depth and breadth of transformational redesign experience, a passion to enable individuals to remain at home, and an industry-changing hospital-at-home model.
Maribel's Maestro platform is designed to efficiently manage a mobile healthcare workforce, significantly streamlining costs and addressing operational challenges associated with home-based care, with an emphasis on employee engagement and effective team communication. Leveraging tools like an AI-powered chatbot and integrated communication systems, it aims to enhance coordination and information flow, even as teams operate remotely. By coupling innovative technology with a keen focus on human-centric service, Maestro intends to revolutionize home-based care, merging logistical accuracy with nurturing human connection and engagement.

Maribel seeks an experienced Lead DevOps Engineer to ensure our healthcare platform's reliability and scalability. You'll develop operating procedures, secure our infrastructure, and strategize growth. Your role will evolve from development to operations, vital for enhancing patient care and team collaboration.

We are looking for teammates to join us in building our company, culture, and partner experience who are

    • Comfortable with diving into the unknown  
    • Knowledgeable about modern operations disciplines (including DevOps, Site Reliability Engineering, or Production Engineering), and relevant practices and technologies  
    • Great team players, and not afraid to admit when making mistakes
    • Excited to work in a startup environment and build the technologies, processes and practices from the ground up

In this role, you will

    • Create automated deployment processes to improve efficiency and reduce errors
    • Handle platform development tasks as the need arises
    • Integrate monitoring or observability infrastructure to quickly detect and resolve issues before customers are impacted
    • Define and manage our infrastructure needs to ensure scalability and reliability
    • Ensure service level agreements are met
    • Continuously improve system performance and reliability, through development and operational tasks
    • Interact with client InfoSec teams regarding security processes
    • Upon training, maintain HIPAA compliance and adhere to our documented security processes.
    • Become involved in developing and maintaining our compliance processes

We are looking for someone who

    • 3+ years engineering experience, ideally with time in an operations-focused role (DevOps, SRE, Build Engineering, Production Engineering)
    • Experience with application development and its challenges
    • Understands modern hosting platforms (including Cloud) and can articulate benefits and disadvantages
    • Experience with infrastructure as code tools like Terraform, Ansible, etc.
    • Proficiency with containerization and orchestration (Docker, Kubernetes)
    • Experience with monitoring or observability tools like Honeycomb, Sentry, Datadog, New Relic, etc.
    • Knowledge of CI/CD pipelines and automation
    • Strong grasp of security principles and compliance standards
    • Excellent communication and collaboration skills

Nice to have or willing to learn

    • Experience building software in healthcare and exposure to HCIT, particularly in clinical delivery workflows (preferred)  
    • Expertise with cloud platforms like AWS, Azure, or GCP - the more, the merrier!
    • Knowledge of compliance regulations such as HIPAA, SOC2, GDPR, etc. (preferred)
Diversity, Equity & Inclusion at Maribel Health  
Maribel Health is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please reach out for assistance.