Senior Technical Product Manager
Palo Alto, CA
Research & Development – Product Development /
Full-time /
Hybrid
About Mashgin
Mashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional.
Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.
We’re not just building cutting-edge AI—we’re creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we’re also one of the rare AI startups that’s already profitable.
Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, you’re not just an employee—you’re an owner. We might do things differently than most startups… but then again, most startups aren’t profitable with an army of raving fans behind them.
Position Summary
As a Senior Technical Product Manager at Mashgin you will help define products and features that integrate software, hardware, and services to provide frictionless commerce experiences. This role requires a strong technical background, and a customer-centric mindset. You will be responsible for prioritizing the customer experience and delivering great solutions while managing tradeoffs between technology, business, and customer needs.
You will be the main person who is building products with our software engineering team and defining product roadmap and features. You will be encounter industry specific requirements and challenges you've never heard of, and master them as they come. Understanding a wide swath of customer verticals and needs across different countries as well will also be key to success in this role from: cafeterias, convenience stores, sports stadiums, and airpots. If you have an interest in the world where software and artificial intelligence meets hardware and customer experiences, this role is for you!
This is a hybrid-remote role based in Palo Alto, CA.
You Will Be
- Be the product lead for a cross-functional team of software engineers, support and sales
- Prioritize and execute initiatives that realize our product strategy and growth
- Conceptualize, scope, define, and drive projects through the product life cycle
- Work cross-functionally with customer success and marketing teams to validate, launch, support, and monitor new features
- Track and measure the success of each release, and feed those learnings back into the roadmap
Minimum Qualifications
- B.S. or higher in Computer Science (or equivalent work experience)
- Excellent knowledge of one or more of these languages: Python, Node.js, C++, Go, C#, Java
- Strong product sense and a mature sense of what it means to deliver a great customer experience to developers, customers and clients
- 7+ years of Product Management experience with at least one entire product development cycle from concept to introduction. Experience with consumer hardware coupled with software is strongly preferred
- Passionate about user experience; able to inspire and educate designers and engineers with thought-provoking objectives and customer-centric use cases
- Strong leadership and communication skills, with experience managing and motivating cross-functional teams/individuals (both internal and external)
- Proven ability to establish rapport, credibility and influence with others to achieve results across teams
- Self-starter, proactive, demonstrated self and team motivator with a bias for action
What We Offer
- An opportunity to work on a small, multidisciplinary team with the potential to break new ground in many different industries
- Excellent health, dental and vision insurance for you and your dependents
- 401k plan
- Flexible PTO policy
- Catered lunch in office with fully stocked snacks and beverages
- Pet insurance for your fur babies
- Voluntary life insurance plan
- Competitive salary and options in a small, rapidly scaling company
$180,000 - $230,000 a year
For roles based in Palo Alto, CA, the overall market range for Mashgin is typically $180,000 - $230,000 USD annually. Note that total compensation for this position will be determined by candidate’s relevant qualifications, work experience, skills, and other relevant factors. This estimate excludes the value of any benefits offered by Mashgin, and the potential future value of any other long-term incentives.
Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Notice on fraudulent jobs
We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, claiming to represent Mashgin. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Mashgin, and Mashgin is not responsible for fraudulent offers or requests for personal information or payments. Mashgin will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Mashgin job postings or offers should consult the job postings on our mashgin.com career site. If you think you've been scammed, please reference this site for more information.
