Director of Health Services

Novato, CA /
Health Services – Director of Health Service /
/ On-site
At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living–and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:
-Impacting lives and building lasting relationships
-Executing exceptional signature programs in dining, fitness, wellness, and care
-A supportive community team that encourages personal and professional growth and celebrates your
-A fun-filled, energetic environment that's centered in hospitality and high-quality service
-Competitive salaries
-Professional development, training, and personal coaching through our Mentor, Buddy, and Executive
Director in Training Programs
-Education loan assistance & scholarships
-Financial and legal services
-Team Member discounts
-Health and Wellness resources
Full-time benefits include:
-Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
-Childcare and eldercare assistance
-Flexible spending accounts

 If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals – look no further, apply today!

We are currently seeking a Director of Health Services for our community, The Bluffs at Hamilton Hill in Novato, CA!

Schedule: Sunday - Thursday
Salary: $83300.00 - 115000.00 /Annually

 *Education Loan Assistance Available*
The Director of Health Services serves as a liaison with hospital personnel, physicians, community organizations and other health related service agencies to provide quality care to our assisted living residents. Additionally, this role is responsible for hiring, training and managing a staff that is capable of providing superior care, while maintaining the physical and emotional health of residents, and in accordance with MBK’s core values.

Essential Job Duties

    • Conduct and coordinate the potential assisted living resident assessment program for (20%) in accordance with current rules, regulations, and community policies and procedures that govern resident assessment including:
    • ensure that an initial assisted living resident assessment is completed prior to each resident’s move-in date and a comprehensive care plan is completed upon move-in
    • Conduct routinely scheduled re-assessments on each assisted living resident, and change of condition assessments (20%) as needed to:
    • ensure each assisted living resident is receiving the best possible care and programs to meet their individual needs
    • conduct interviews and observations of the assisted living residents on a continual basis
    • alert Executive Director, Director of Connections For Living, family members and others (as necessary) of any changes in the physical or emotional health of the assisted living resident, and the department’s ability to meet those needs
    • Ensure continuity of the assisted living residents’ total care regimen by developing methods for the coordination of nursing services with other resident services (20%):
    • work closely with all departments in the community to ensure assisted living residents are receiving all available services to enhance their quality of life
    • act as a resource and care manager for the assisted living residents and their families
    • contact physicians, family and others to obtain orders for care and represent the community
    • ensure that the calendar is made and followed monthly to ensure that our assisted living residents are engaged in meaningful activities daily
    • Recruit, interview, hire, manage, schedule, motivate, evaluate and supervise department staff in accordance with community policies, procedures and established budgets (15%)
    • daily review of timekeeping, meal breaks and overtime
    • create and conduct orientation for new associates
    • ensure on-going training and education for all associates, in accordance with all governing requirements, and community policies and procedures to ensure that staff is properly trained in:
    • competent delivery of medications to residents, safety and emergency procedures, documentation / record keeping, resident’s records and acceptable treatments, etc., and in providing the best care possible for our assisted living residents
    • ensure all care staff compete State required training
    • Perform all administrative duties accurately and timely including associate evaluations, necessary forms, reports, evaluations, studies, surveys, resident records, assessments, care profiles, etc.(10%) including:
    • coordinate departmental schedule to ensure adequate staffing in accordance with legal requirements, community standards, policies, procedures, and budgets
    • ensure coverage of job duties within the department during associate absences, either through delegation or personal completion of duties
    • maintain inventory of supplies necessary for resident care
    • Coordinate prescription orders with doctors’ offices, as well as pharmacy delivery of medications (5%) including:
    • oversee the central storage, tracking and delivery of medications
    • ensure all medication carts are in order
    • ensure all medication records administration are completed per Company guidelines and State regulations
    • Responsible for the overall safety and health of all assisted living residents (5%) including:
    • ensure that all governing requirements are closely monitored and executed
    • ensure that all physician orders are carried out properly
    • Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families/outside health service providers (5%)
    • Key management member acting as Manager on Duty when necessary

Non-Essential Job Duties

    • Perform other job duties or special projects as assigned/requested by the Executive Director
    • Work with MBK and outside resources to develop and continue a productive Support Group to be offered as a resource to the family members of our residents
    • Maintain a safe and secure environment for all staff, residents, and guests following established safety standards, policies and procedures
    • Understand and comply with all Federal, State, and local regulations, and all company policies and procedures concerning the department
    • Display tact and friendliness when dealing with residents, team members and guests
    • Promote and lead with a spirit of teamwork and open communication in accordance with the MBK principles and core values
    • Assist Executive Director in completing an annual budget including:
    • ensure the financial goals are met monthly
    • manage labor and other expenses to meet these financial goals
    • Possess the ability and desire to minimize waste and misuse of supplies/equipment

Supervisory/ Management Responsibilities

    • Health Services Assistant = 1 to 6 employees
    • Caregiver = 8 to 48 employees (Shared EE’s w/Dir. Of CFL)
    • Medication Technician = 2 to 16 employees (Shared EE’s w/Dir. Of CFL)

Minimum Job Requirements

    • Certified RN, LPN, or LVN is essential or 2 years of full-time college attendance
    • Must have completed all of the required specialized Nursing coursework for certification as an RN, LPN or LVN
    • Prior related work experience functioning in a similar assisted living management role, within a similar industry/work environment is essential
    • Prior management or supervisory experience is required
    • Current First Aid Certification is required
    • Must complete Background clearances (as required by government regulations)
    • Must complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
    • Valid class of driver’s license required by state for vehicle/van(s) capacity and valid insurance
    • Must have solid PC skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
    • Excellent communication skills are required
    • including the ability to speak, write and read English
    • Must have basic math skills (addition, subtraction and multiplication) as required for personnel actions, budget and other financial responsibilities
    • Must possess the ability to make independent decisions when circumstances warrant such action, and to remain calm during stressful or emergency situations
    • Must possess the ability to deal tactfully and professionally at all times with personnel, residents, family members, and guests
    • Must maintain a neat and organized work environment to promote safe coordination of resident care
    • Must have a valid driver’s license for the state hired in and reliable transportation for potential resident assessments

Preferred Job Requirements

    • Bachelor’s Degree in Nursing, Human Services or Health Care field is highly desirable

Physical Demands

    • Must be able to move intermittently throughout the work day and throughout the community
    • Ability to lift/carry and pull up to 40+ pounds
    • Ability to push residents up to 250 pounds
    • Ability to push up to 250 pounds
    • Ability to assist in the moving of residents when necessary
$83,300 - $115,000 a year

Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit – to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 38 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We’re proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017. 

MBK is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason.  Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment, its services, programs, and activities. To request reasonable accommodation, contact
Regulatory Disclosures for Senior Living Communities with Medicaid Residents:   An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding.  If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid Programs, and any additional federal and state government contract programs.  If, as a team member, you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.  
Other Regulatory Requirements:  If employed at one of our senior living communities, team members must continually comply with certain laws and regulations that impact the company, including, but not limited to, as applicable, state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal or state laws relating to team members’ professional licenses.