Software Engineer

Boston, MA /
Customer Technology – Engineering /
At the Customer Technology Department (CTD), our mission is to apply modern principles of research, design, and technology to make our transit system easy for all riders to use. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston.
 
The MBTA Customer Technology team is working to transform how people get around the Boston area.
 
We are a team of designers, engineers, product and content specialists charged with bringing novel ideas, modern standards and a user-centered approach to technology at the T. As the MBTA works to reinvent itself, we have a rare opportunity to craft the future of transportation for Boston and communities all around Eastern Massachusetts, as well as pioneer innovations for other transit agencies around the country.
 
Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Ready for the challenge? Then read on.

The Software Engineer applies engineering best practices to public transit software systems and products. Sometimes this means coding new applications from scratch. Other times this means using the best solutions the community has to offer. We use cloud services, open-source software, and modern tools as much as possible. Knowing what to build and reuse ensures that we optimize our time and efforts so we can focus on delivering the best value to our riders.

Duties and Responsibilities:

    • Write production-quality software
    • Create appropriate unit and integration tests
    • Deliver product features on time
    • Design systems and architectures that scale
    • Communicate openly with the team about issues and improvements
    • Collaborate with other engineers to reason through code together
    • Protect the data security and privacy of the MBTA and its riders
    • Help team members learn skills and overcome obstacles
    • Work and communicate effectively with product, design, and other stakeholders within the MBTA

Minimum Requirements/Responsibilities:

    • Solid understanding of fundamental programming concepts
    • Interest in applying functional programming to solve problems
    • At least two years of professional experience writing software
    • Willingness to work on front and backend depending on the product need

Preferences include:

    • Experience with Elixir (can be learned on-the-job), Ruby, Python, or SQL
    • Experience with Javascript, Typescript, or React
    • Experience with GTFS or real-time information

Location:

    • This role can be either hybrid or remote. 
    • Unfortunately, we are unable to hire candidates who would perform their work in Washington DC, Connecticut, New Mexico, Pennsylvania, South Dakota, Washington, West Virginia, and Puerto Rico.
Compensation:

Pay rate range is $68 - $92 per hour, up to 1880 hours per year.

This is a full-time hourly position within the Customer Technology Department at the MBTA. We work with payroll vendors that offer benefits such as pre-taxed health insurance, 401k options, and paid sick time. Our office is in Boston but this role can also be done 100% remotely.

Vaccination:

It is the policy of the Commonwealth that all executive department employees shall be required to demonstrate they have received COVID-19 vaccination and maintain full COVID-19 vaccination as a condition of continuing employment. Read the executive order and press release.

Diversity, Equity, and Inclusion:

CTD is dedicated to creating a diverse and inclusive environment—it’s essential to the work we do. In order to effectively partner with MBTA departments and do our best work for riders, our team must reflect the wide variety of people who use the MBTA’s services. We welcome people with different strengths, experiences, and backgrounds who share a passion for improving people's lives. Our team is deeply committed to diversity, inclusion, and continual learning. We strive to foster an environment where each individual is valued, feels a sense of belonging, and is welcomed to bring their best self to work.

Here at CTD, we provide equal opportunity for all employees and applicants. We recruit, hire, train, promote, compensate, and manage all personnel without regard to race, color, national origin, cultural identification or expression, socioeconomic background, religion, gender, gender identity or expression, sexual orientation, family status, marital status, learning style, neurodiversity, genetics, disability, age, veteran status, or any other non-merit based or legally protected grounds. 

Research has shown that women and people of color are less likely to apply for roles unless they believe they meet all qualifications. We strongly encourage candidates from marginalized groups to apply, even if you don't believe you meet every one of the job qualifications listed. We’re committed to maximizing the diversity of our team and want to hear from anyone who is passionate about our efforts and interested in supporting our work for riders.