Solutions Architect - Peoplesoft Financials

Boston, MA /
ITD – Information Technology Department /
/ Hybrid
At the Customer Technology Department (CTD), our mission is to apply modern principles of research, design, and technology to make our transit system easy for all riders to use. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston.
The MBTA Customer Technology team is working to transform how people get around the Boston area.
We are a team of designers, engineers, product and content specialists charged with bringing novel ideas, modern standards and a user-centered approach to technology at the T. As the MBTA works to reinvent itself, we have a rare opportunity to craft the future of transportation for Boston and communities all around Eastern Massachusetts, as well as pioneer innovations for other transit agencies around the country.
Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Ready for the challenge? Then read on.

Seeking a motivated and experienced Solution Architect to support a PeopleSoft Financials/Supply Chain/Enterprise Services Automation v9.2 platform. The consultant will provide exceptional functional solutions and acumen with a demonstrable presence assessing business problems, reviewing business processes, providing expert architectural guidance, and enhancing the application to best suit ongoing needs with respect to future initiatives. This role has the responsibility to ensure successful operation of Production PeopleSoft application from both a Functional and Technical perspective. The successful candidate will work with a diverse team to improve end user experiences within IT applications for the MBTA Enterprise Applications team’s Financials Systems portfolio.


    • Work closely with Senior Application Manager for the IT Finance Systems portfolio and business end users.
    • Provide overall Solution leadership for the PeopleSoft ERP System.
    • Gain understanding of current state Financial application architecture (Functional, Technical, and Integration) to provide solutions for current and new business requirements.
    • Foster strong relationships with business end users, determine solutions to meet business’ needs, and provide quality solutions for business problems.
    • Exercise thorough and comprehensive software development methodologies to provide successful project designs, approaches, plans, and execution
    • Collaborate closely with internal and external customers to elicit and formalize business requirements, functional specifications, business processes, business use cases/stories, and training requirements.
    • Manage requirements gathering and fit-gap analysis sessions by scheduling, conducting, and facilitating with business stakeholders.
    • Ensure business engagement throughout the project to foster quality work products and stakeholder confidence and trust.
    • Develop clear and concise functional specifications, process maps, test plans, test cases, test scripts, training plans, and training manuals in a timely manner
    • Experience working through software development lifecycle over multiple assignments under aggressive timelines
    • Assist in activities related to functional/technical support, including but not limited to the approach design, development, and reconciliation of data as required into the MBTA’s financial system of record
    • Provide guidance to Technical developers on application customizations.
    • Provide best in class Functional Solutions that meets Business requirements.
    • Identify developmental or design risks and maintain knowledge of current technologies and practices to assist with consulting initiatives.
    • Review application configurations and Business processes to propose and implement process efficiencies.
    • Review and implement new functionalities in Oracle PeopleSoft ecosystem.
    • Coordinate with Oracle support team for product bugs.
    • Perform peer review of all Functional configuration changes and technical enhancements prior to Production implementation.
    • Participate in PUM and PeopleTools Upgrade projects to review new functionalities, perform fit/gap analysis and review workflow changes.
    • Develop manuals, user guides, and updating policies and procedures to support data conversion
    • Work independently in addressing complex tasks in a time sensitive environment
    • Access and use work management tools to collaborate and document work products, including but not limited to Microsoft Teams, Service Now, and Wrike
    • Escalate issues for business and IT management attention to resolve obstacles.
    • Respond to each inquiry from internal or external resource in a courteous/professional manner.
    • Conduct assigned work in compliance with all department standards, policies, and guidelines.

Minimum qualifications:

    • Bachelor’s degree or higher in Computer Science, Information Systems, Accounting, or a combination of equivalent technical experience and education
    • Twelve (12) years of related PeopleSoft work experience and information technology experience; or Master’s Degree and 7 years of PeopleSoft work experience
    • Must have Seven (7) or more years of PeopleSoft financials implementation/support experience in Functional lead/Functional Architect position, must include V9.2 experience
    • Experience with PeopleSoft modules: Procurement, Inventory, Project Costing, General Ledger, Accounts Payable, Accounts Receivable, Billing, Commitment Control, Contracts, and Asset Management
    • Strong proficiency with Functional Configurations and end to end business processes in PeopleSoft FSCM Ecosystem
    • Ability to write and execute SQL, PS Query and nVision
    • Experience in writing functional design specifications
    • Experience with PUM application
    • Prior experience on projects with federal, state, or local government is desirable
    • Ability to be on-site in Boston, MA on a quarterly basis or as requested by management


    • Demonstrated leader in delivering technical solutions for Oracle ERP PeopleSoft Financials and Supply Chain Management and ability to thrive in a team setting, quickly adaptable, and contributes high value to the project at hand 
    • Strong verbal, presentation, and written communication skills with executive business stakeholders, technical staff, application users, and third-party vendors 
    • Ability to define, manage, and exceed business customer expectations. 
    • Work effectively with project team members, subcontractors, and business stakeholders in a diverse team environment demonstrating the ability to build consensus amongst project team members and key stakeholders 
    • Able to prioritize and work on multiple tasks at any one time, while maintaining high quality standards. 
    • Demonstrated experience planning PeopleSoft ERP projects, creating project plans, maintaining project plans, and executing the project.

This role is hybrid. While most activities can be accomplished remotely, a component of this role requires an in-person element.   We expect this person to be onsite one week per quarter.

Unfortunately, we are unable to hire candidates who would perform their work in Washington DC, Connecticut, New Mexico, Pennsylvania, South Dakota, Washington, West Virginia, and Puerto Rico.


Pay rate range is $95 - $115 per hour (W-2), up to 1880 hours per year.

Diversity, Equity, and Inclusion:

CTD is dedicated to creating a diverse and inclusive environment—it’s essential to the work we do. In order to effectively partner with MBTA departments and do our best work for riders, our team must reflect the wide variety of people who use the MBTA’s services. We welcome people with different strengths, experiences, and backgrounds who share a passion for improving people's lives. Our team is deeply committed to diversity, inclusion, and continual learning. We strive to foster an environment where each individual is valued, feels a sense of belonging, and is welcomed to bring their best self to work.

Here at CTD, we provide equal opportunity for all employees and applicants. We recruit, hire, train, promote, compensate, and manage all personnel without regard to race, color, national origin, cultural identification or expression, socioeconomic background, religion, gender, gender identity or expression, sexual orientation, family status, marital status, learning style, neurodiversity, genetics, disability, age, veteran status, or any other non-merit based or legally protected grounds. 

Research has shown that women and people of color are less likely to apply for roles unless they believe they meet all qualifications. We strongly encourage candidates from marginalized groups to apply, even if you don't believe you meet every one of the job qualifications listed. We’re committed to maximizing the diversity of our team and want to hear from anyone who is passionate about our efforts and interested in supporting our work for riders.